Intake Specialist

Job Description Day-to-Day:

• Assist the public with completing program applications
• Perform income qualification and eligibility determinations
• Conduct duplication of benefits calculations
• Determine program qualification
• Complete and support environmental reviews
• Maintain accurate and organized applicant files
• Respond to applicant questions and concerns
• Coordinate with construction specialists and internal staff
• Participate in home visits and community outreach events as needed We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements Must-Haves:

• 1+ year of experience in customer service, case management, or related field
• Bilingual in English and Spanish (required)
• Ability to work onsite at the Cicero Intake Center
• Valid driver's license and ability to drive for home visits or community events
• Strong organizational skills and attention to detail