Integrated Case Manager Education Specialist

Integrated Case Manager Education Specialist Henry Ford Health - 3.8 Wyandotte, MI Job Details 17 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Qualifications Computer operation Medicare Customer service Patient advocacy Case management Decision making Computer skills Client advocacy in social work Full Job Description

GENERAL SUMMARY

Under the direction of the department director, the Education Specialist assesses, designs, and evaluates cost-effective, customer-oriented, educational programs that are aimed at improving the quality of case management. Provides direction and consultation to Case Managers, clerical staff, and departmental management.

EDUCATION/EXPERIENCE REQUIRED

Bachelor's degree in Nursing or a Master's degree in Social Work. Five (5) years of clinical experience. Case management experience required, including experience in discharge planning, home health care, rehabilitative medicine, community health or managed care. Teaching experience preferred. Excellent verbal communication and written documentation skills. Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization. Strong problem-solving, analytical, and decision-making skills. Strong computer skills and knowledge. Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles. Knowledge of medical ethics and legal implications related to case management. Understanding of social determinants of health and their impact on a patient's wellbeing. Well versed in facilitating community resources to meet the needs of diverse populations. Strong organizational, planning and implementation skills with the ability to handle multiple complex patient needs simultaneously. Strong sense of compassion with the ability to successfully advocate for patients and their families.

CERTIFICATIONS/LICENSURES REQUIRED

Registered Nurse (RN) or a Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license. Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) preferred. For current employees, effective date 10/31/2019, certification is required by December 2023. For new hires, certification must be obtained within 3-years from date of hire. Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the

Future of Health:

Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers. Benefits The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.