Investigative & Insurance Adjusting Assistant / Junior Investigator Support

Growing multi-state investigation and insurance adjusting firm serving New York, New Jersey, and Connecticut is seeking a highly organized, detail-oriented, and motivated professional to support four Senior Investigators in a fast-paced environment.

Position Overview:

This role is critical to the daily operations of our firm and will serve as the primary administrative and investigative support assistant to a team of four investigators. The ideal candidate must be professional, proactive, computer savvy, and capable of managing multiple priorities independently.

Key Responsibilities:

1. Answer and direct incoming phone calls professionally 2. Schedule appointments and coordinate multiple investigator calendars 3. Confirm appointments and assignments one day prior 4. Prepare statement outlines and investigative support documents 5. Update and maintain activity logs, case files, and internal tracking systems 6. Monitor, verify, and calendar all upcoming arbitrations, hearings, and trial dates 7. Assist investigators with daily tasks, case preparation, and junior investigator responsibilities 8. Support operational workflow across New York, New Jersey, and Connecticut assignments

Qualifications:

• Fluent communication skills (verbal and written)
• Excellent organizational and multitasking abilities
• Ability to work independently and efficiently under deadlines
• Strong attention to detail and follow-through
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Advanced working knowledge of Microsoft Outlook (email/calendar management)
• Strong computer and typing skills
• Professional demeanor with excellent phone etiquette

Preferred :

• Prior experience in insurance, legal, investigative, claims, or administrative support environments
• Experience coordinating calendars, legal deadlines, arbitrations, or trial schedules is a plus

What We're Looking For:

A dependable, resourceful, and driven professional who can thrive in a growing firm and become an essential part of our investigative team. If you are organized, motivated, and ready to grow with a dynamic investigation and insurance adjusting firm, we encourage you to apply.

Job Type:

Part-time, seasonal role with the possibility of full-time employment beginning in September.

Benefits:

401(k) Health insurance Paid time off

Schedule:

4-hour shift

Pay:

$25.00 - $35.00 per hour

Work Location:

In person