IT Solutions Architect

The IT Solutions Architect is a technology partner for the NESL Materials and Construction lines of business. The Solutions Architect works as an internal consultant to evaluate all business requirements and come up with solutions in the form of products or services. The Solutions Architect oversees defining the solution as well as actively leading the technical vision to success. The Solution Architect will support a broad set of application areas including Sales, Dispatch & Logistics, Trucking & Telematics, Estimating & Costing, Maintenance & Repair, and Business Analytics.

Location and Schedule:

This position is assigned to the NESL Corporate office located in New Enterprise, PA. The Analyst is a collaborative, customer facing contributor who will spend 2 days per week in the office with other team members. Travel to plants, work sites, or other area offices to learn and understand business objectives and processes or provide training and system go-live support will be required from time to time. Travel may involve overnight stays - including multiple days. IT Solutions Architect - What Will You Do? Business Analysis Develop and demonstrate an understanding of customer and business needs. Identify technology projects for process, efficiency, and cost improvements. Collaborate with Business Analyst and Customers to perform cost-benefit/ROI analysis to evaluate potential projects. Support creation of the charter, budget, and high-level requirements for projects as part of the project intake process. Perform business process modeling and process engineering. Create and maintain business and functional requirements. Produce wireframes and flow diagrams to describe user / system interactions. Solution Design and Delivery Identify, define, and evaluate all business and technical requirements. Design and develop a solution portfolio to address business goals and objectives. Identify risks, propose solutions, and provide guidance for the proposed solution. Work as part of a cross-functional team including Project Managers, Analysts, Business Users, other IT Staff, and Third-Party Vendors to deliver technology projects. Resolve technical problems as they arise. Document and share best practices. Prepare training materials and facilitate training sessions with system users. Support User Acceptance testing for all projects. Design, build, and implement data integrations between business applications. Design, build, and implement reports, dashboards, and data visualizations. Design, build, and implement simple apps for data capture and workflows.

Application / Technical

Support Provide functional and technical support for assigned systems and business units. Develop plans to implement and/or support new product/service releases and ensure they are managed according to the NESL Policy. Monitor, manage, troubleshoot, and tune system and database settings, configurations, resources, and performance. Other Maintain technical expertise through training, conferences, and networking events. Develop and maintain knowledge of industry trends and best practices. Perform other related duties as assigned and required. Requirements - Who Are We Looking For? Bachelor of Science Degree in Computer Science, Management Information Systems, or related field. Four (4) or more years of equivalent experience may be considered in lieu of degree. Five (5) or more years of any combination of system, network, database, and application administration. Demonstrated experience working as a member of a cross-functional project team. Experience with system modeling, data modeling, report writing tools, and SQL. Strong documentation skills including architecture diagrams, system maps, configuration guides, troubleshooting guides, and FAQs. Ability to perform business process modeling and derive models into business and functional system requirements.