IT Specialist

Job Requirements Crane, IN Secret Polygraph not specified Mid Level Career (5+ yrs experience) $56,160 - $70,720 Job Description Required Skills & Experience Active Secret clearance or higher Ability to work onsite in Crane, IN 3+ years of professional IT support experience CompTIA Security+ certification Hands-on experience with computer and hardware troubleshooting Job Description Insight Global is seeking a Secret-Cleared IT Specialist to support a federal client onsite in Crane, Indiana. This role is part of a long-term, 4-year program providing IT support to military installations across the United States. The IT Specialist will be responsible for day-to-day technical support operations, including Tier 1, Tier 2, and Tier 3 troubleshooting. This role requires strong customer service skills, technical proficiency, and the ability to work in a secure environment. Responsibilities Provide Tier 1-3 IT support for end users Diagnose and resolve desktop and laptop hardware issues Support and reset printers and peripheral devices Manage user account support and access issues Respond to and resolve issues through the ticketing system Deliver professional, customer-focused technical support group id: 10112344 N Name Hidden IT and Government Services Recruiter Apply now