Key Holder

Position Overview:

As a Key Holder at 95 Nutrition, you'll be trusted to lead store operations with confidence and independence. This role is more than opening and closing the store — it's about creating a welcoming environment where customers feel supported on their health journey. You'll educate and guide customers through our meal and supplement options, provide five-star service, and ensure the store runs smoothly. With the freedom to own your shift and the support of a strong team behind you, you'll play a key role in making healthy eating simple, approachable, and enjoyable.

Principal Duties and Responsibilities :

Open and close the store with confidence and care. Greet every customer with a smile and provide information about our services to help them get started or update them on what's new. Make every customer feel seen, heard, and excited about achieving their goals. Educate and recommend meals and supplement options based on customer goals and preferences. Share your knowledge of nutrition in a way that's easy to understand. Upsell and cross-sell with purpose to help customers get the most out of their visit. Resolve questions and concerns with patience and professionalism. Handle transactions accurately and keep the store organized. Keep the store and freezer clean, stocked, and looking inviting. Let our customers know about promotions and sales to keep them coming back. Foster relationships with customers to help achieve their goals. Collaborate with teammates and help support a positive, high-performing environment. Have fun, while helping others! Other duties as assigned.

Qualifications & Skills:

Dependability is a must, follow a schedule and arrive on time. Reliable transportation. Self motivation and being able to work without supervision. Ability to prioritize tasks and manage time effectively is crucial when working alone. A sense of responsibility and adherence to company policies and procedures is crucial. While the ability to work alone is important, effective communication remains essential. This includes clear communication with customers, colleagues and management.

Physical Requirements:

Ability to stand for long periods of time. Able to lift products 40-50 pounds at a time. Bending and stooping