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City of Springfield

Animal Control Officer

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What they do

An Animal Control Officer works for a police department or public safety agency and responds to calls for help with abandoned or mistreated animals. Assists with capturing wild animals found in city neighborhoods or populated areas.

$44,437 / year median in Massachusetts

+11% projected growth

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Job Description

Animal Control Officer Salary $53,040.00 - $61,576.32 Annually Location C292-Animal Control Job Type Full Time Job Number 04364 Department Animal Control Opening Date 07/21/2026 Closing Date 8/4/2026 11:59 PM Eastern Description Benefits Questions Position Purpose/Summary Responsible for providing assistance to stray, lost, ill, injured, and abandoned animals. Work is involved with enforcing all City and state laws and ordinances regarding animals. Work is performed under the supervision of the TJO Executive Director. No supervision is exercised over other employees. Essential Functions Serves as a professional and courteous representative of the Thomas J. O'Connor Animal Control and Adoption Center. Serves as a role model for the public and volunteers, ensuring that a positive approach is maintained with the public at all times. Possesses knowledge of animal capture and handling techniques. Ensures that proper care and attention is provided to all animals in the facility's custody in accordance with the facility's policies, procedures and any applicable laws. Assists with selection of animals to be euthanized as knowledge of animal allows. Shares any credible knowledge of animal's health or behavior to ensure responsible disposition of animals according to the procedure established by the facility. Investigates animal bite reports, advising both owner and victim of procedures and options. Adheres to systems, methods, and procedures in accordance with modern humane and business practices and those practices employed by comparable humane societies and animal control facilities. Analyzes all relevant data and information related to the facility's activities, and prepares required proposals, reports and recommendations. Maintains appropriate relationships with other public service organizations, municipal governments, vendors, news media, and the community to enhance the facility's image and to aid in attaining its objectives. Knowledge, Skills, and Abilities Ability and skill to deal with unruly, vicious, and dangerous animals in a humane manner. Ability to deal diplomatically with peers and the public. Ability to communicate in the English language. Bilingual (Spanish) preferred. Education and Experience High school diploma or equivalent. Minimum of two years in animal welfare/control.
NOTICE:
The following benefits are contingent upon hours worked and bargaining vs. non-bargaining agreements. Medical/Dental/ Vision 75% City Subsidized All health insurance plans include Dental and Vision Retirement Available to employees working 20+ hours per week Paid Vacation Earned vacation time can be taken after 6 months of service. Earned time is accrued. Paid Holidays All City employees receive 11 paid holidays per year. Paid Sick Time Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service. Supplemental Long Term and Short disability coverage is available to employees at the employee cost. Paid Personal Days Use up to 3 of your accrued sick days as Personal days. Personal days cannot be rolled over into the next calendar year. Family Medical Leave Act (FMLA) A means for eligible employees to balance work and family responsibilities by taking unpaid leave for authorized reasons. Training On the job and instructor led courses available Employee Assistance Program Free, confidential and personal assistance to employees and their families to resolve issues that affect their personal lives as well as job performance. Direct Deposit Easy, convenient, and free! 01 Do you have a high school diploma or equivalent? Yes No 02 Do you have a minimum of two years in animal welfare/control? Yes No 03 Are you a current City of Springfield, Chicopee or Holyoke resident? Yes No 04 The City of Springfield requires all employees to be residents of either Springfield, Chicopee or Holyoke. If you are not a current resident, are you willing to relocate? Yes No Required Question Employer City of Springfield Address 36 Court St Springfield, Massachusetts, 01103 Phone 413-787-6018 Website https://www.springfield-ma.gov