Planning and Development Clerk I

The Planning and Development Clerk I is an essential support role within the Planning and Development Department of the City of Borger, responsible for providing clerical and administrative assistance to departmental staff and supporting code enforcement activities and personnel. In addition to routine clerical tasks, this position involves assisting with the coordination of code enforcement efforts, maintaining related records and documentation, and providing support to code enforcement personnel. Upholding the city's core values of

Boomtown PRIDE:

Professional, Responsive, Innovative, Diverse, and Empowered, the Planning and Development Clerk I demonstrates attention to detail, organizational skills, and a commitment to facilitating effective code enforcement services to promote community health, safety, and quality of life.

Data Entry:

Enter and maintain accurate records of code enforcement activities, violations, inspections, and compliance actions in departmental databases and record-keeping systems.

Document Management:

File and organize records, reports, notices, citations, and other documents related to code enforcement activities in accordance with departmental procedures and record retention policies.

Customer Service:

Assist customers in person, by phone, and via email with inquiries and complaints related to code violations, enforcement procedures, and property maintenance standards.

Complaint Intake:

Receive and document complaints and reports of code violations from residents, businesses, and other stakeholders, forwarding them to appropriate code enforcement personnel for investigation. Support for

Inspections:

Assist code enforcement officers with scheduling inspections, preparing inspection reports, and documenting findings and enforcement actions.

Notice Preparation:

Prepare and distribute notices of code violations, compliance deadlines, hearings, and other enforcement actions to property owners and stakeholders as directed by code enforcement personnel.

Administrative Support:

Provide general administrative support to code enforcement personnel, including copying, scanning, faxing, and filing documents, as well as preparing correspondence and reports.

Public Education:

Assist in the development and dissemination of educational materials and outreach efforts to inform the public about code requirements, property maintenance standards, and enforcement procedures.

Training and Development:

Participate in training and professional development activities to enhance job knowledge and skills related to code enforcement support functions. High school diploma or equivalent required; associate's degree in business administration, public administration, or related field preferred. Previous experience in clerical support, customer service, or administrative assistance desirable but not required. Basic computer skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook) and the ability to learn and use departmental software systems. Excellent communication skills, both verbal and written, with the ability to interact effectively with customers, colleagues, and stakeholders. Attention to detail, accuracy, and organizational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment. The ideal candidate for the Planning and Development Clerk I position embodies the core values of Boomtown PRIDE by demonstrating:

Professionalism:

Demonstrates reliability, integrity, and a commitment to upholding high standards of customer service and administrative support.

Responsiveness:

Responds promptly and courteously to customer inquiries and complaints, demonstrating a proactive approach to addressing concerns and resolving issues.

Innovation:

Seeks opportunities to improve processes, enhance efficiency, and deliver services more effectively through creative solutions and collaboration with code enforcement personnel.

Diversity:

Respects and values diversity among customers, colleagues, and community members, fostering an inclusive and equitable environment for all.

Empowerment:

Takes ownership of tasks and responsibilities, demonstrating initiative and a willingness to learn and grow in the role.