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Mediator (Team Lead)

Job

FMCS Office of Field Operations

Los Angeles, CA (In Person)

$161,488 Salary, Full-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 7/14/2026

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Job Description

Medior (Team Lead) Federal Mediion and Conciliion Service Office of Field Operions Summary The Medior (Team Lead) works collaborively with mediors to accomplish the respective mission; working with mediors to determine assignments; ensuring th necessary team and subject mter trainings are provided; monitoring task and report on progress; advising and guiding mediors in program mters and resolution of broad or difficult problems; and, providing constructive and timely feedback to stimule and reinforce the team's best efforts. Learn more about this agency Summary The Medior (Team Lead) works collaborively with mediors to accomplish the respective mission; working with mediors to determine assignments; ensuring th necessary team and subject mter trainings are provided; monitoring task and report on progress; advising and guiding mediors in program mters and resolution of broad or difficult problems; and, providing constructive and timely feedback to stimule and reinforce the team's best efforts. Learn more about this agency Overview Help Accepting applicions Posted this month
  • Apply in 1 day Due by 11:59 p.
m. ET on June 12, 2026 Locion 4 vacancies in the following locions: Los Angeles, CA Oakland, CA Chicago, IL Boston, MA Minneapolis, MN New York, NY Setle, WA No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed Yes—You may qualify for relocion incentive in accordance with agency policy. Salary $125,776
  • $197,200 per year Pay scale & grade GS 14 Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required 75% or less
  • You may be expected to travel for this position.
Appointment type Permanent Occupions and job series 0241 Mediion Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Suitability/Fitness Financial disclosure required Yes Some jobs require financial disclosure to identify conflicts of interests. Announcement number
IMP-12946036-26-AA
Control number 871713600 This job is open to Help Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Clarificion from the agency Current FMCS Employees. Duties Help Medie collective bargaining and labor-management disputes, utilizing dispute resolution techniques such as facilition, collaborive bargaining models, and advocacy to achieve mutually acceptable outcomes. Assist parties in resolving grievances and complaints during the term of collective bargaining agreements, preventing escalion to work stoppages or third-party intervention. Provide technical guidance and support to managers, employees, and union representives on conflict resolution stregies, including collaborive processes, mediion, arbitrion, and negotied settlements. Conduct assessments of workplace conflict, identifying root causes and recommending approprie interventions to address interpersonal, performance, or conduct-reled issues. Facilite the resolution of discriminion claims, regulory compliance cases, and other complex workplace disputes, ensuring adherence to applicable laws and agency policies. Document and report outcomes of conflict resolution activities, maintaining accure records for agency metrics, stakeholder updes, and compliance with federal reporting requirements. Identify opportunities to medie significant grievances and potential disputes before they escale, proactively engaging with stakeholders to foster collaborive relionships. Conduct assessments of labor-management relionships, developing and delivering customized training programs to enhance communicion, efficiency, and job security. Requirements Help Conditions of employment Must be a U.S. Citizen Males born after 12-31-59 must be registered for Selective Service. Selectee must meet/maintain suitability and security requirements, as determined by a background investigion. This position is ineligible for inclusion in a bargaining unit. The Ethics in Government Act of 1978 requires the applicant selected for this position to submit a Confidential Financial Disclosure Report (OGE Form 450) within 30 days of appointment and annually thereafter. Selected candides expected to live within 35 miles of locions for which they are applying to ensure geographical coverage for in-person services requested by customers. Maximum telework available.
Qualificions Basic Requirement:
You must be a current FMCS employee the GS-13 grade level or above.
Specialized Experience:
Specialized experience is experience th has equipped the applicant with the particular competencies/qualificions to successfully perform the duties of the position and is typically in or reled to the work of the position to be filled. Specialized experience equivalent to least the GS-13 level includes: Preventing, minimizing, and resolving work stoppages and labor disputes. Providing mediion, training, and facilition services to employers and unions nionwide. Fostering collaborive labor-management relionships Time in grade: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service the next lower grade level in the normal line of progression for the position being filled. This position requires submission of a 2-page resume, completion of a
USA HIRE
assessment, and an Accomplishment Record based on selected competencies. Candides scoring above 90 on the
USA HIRE
assessment Your resume will then be reviewed by an HR Specialist and a Subject Mter Expert to determine if you meet the specialized experience and qualificion requirements as outlined in the announcement. If you are found minimally qualified, a ring panel will review your resume and Accomplishment Record narrives. Candides passing the accomplishment record phase may be contacted for an interview. Accomplishment Record narrives should clearly demonstre your proficiency in the following competencies: Accountability
  • Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and deleges work. Accepts responsibility for mistakes. Complies with established control systems and rules. Developing Others
  • Develops the ability of others to perform and contribute to the organizion by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Employee Relions
  • Knowledge of laws, rules, regulions, case law, principles, and practices reled to employee conduct, performance, and dispute resolution. Influencing/Negotiing
  • Persuades others to accept recommendions, coopere, or change their behavior; works with others towards an agreement; negoties to find mutually acceptable solutions. Labor Relions
  • Knowledge of laws, rules, regulions, case law, principles, and practices reled to negotiing and administering labor agreements.
Your resume must provide evidence th supports the claims made in your Accomplishment Record narrives; both documents must effectively showcase your qualificions. Each competency narrive should detail one specific, relevant example from your training or experience. Please limit each response to a maximum of 300 words, as any text beyond this limit will not be considered during the evaluion. Your responses must be in the below form: Competency Title Position title and des from your resume th this experience was obtained Describe the situion (i.e., the challenged faced, the problem solved) Describe the specific actions you took Ste the outcome, results, or long-term impact of your accomplishment Name and email address of someone who can verify this informion Basis for
Ring:
The ring panel will evalue applicants' accomplishment records and resume, then place them into one of the following cegories: Highly Qualified, Well Qualified and Qualified. Highly Qualified
  • Meets the minimum qualificion requirements and has extensive skills and experience in most of the job reled competencies above. Well Qualified
  • Meets the minimum qualificion requirements and has a modere amount of skills and experience in most of the job reled competencies above. Qualified
  • Meets the minimum qualificion requirements, but may have a limited amount of experience in several of the job reled competencies.
Your resume must have complete informion. Please ensure your resume accurely reflects the duties and responsibilities under each position you have held with each employer. In describing your experience, please be clear and specific. It is your responsibility to make sure your resume stes complete informion for each job entry (beginning and ending des of employment sted as MM/YYYY; and total hours worked per week). If your resume does not provide enough informion regarding your work history for us to make a creditable qualificion determinion, your applicion package may be rendered disqualified and you will no longer be considered for this position.
Part-time or unpaid experience:
Credit given for approprie unpaid work on the same basis as for paid experience. Part-time experience credited on the basis of time actually spent in approprie activities. To receive credit for such experience you must indice clearly the nure of the duties and responsibilities in each position held and the number of hours per week spent in such employment. Qualificions must be met by the
Closing De:
You must meet all qualificion and eligibility requirements by 11:59pm EDT on the closing de of this announcement. After you submit this applicion, you will receive an e-mail informing you th a USA Hire assessment is required. You will have 48 hours from the closing de of this announcement, 06/12/2026, to complete the assessment as this assessment is part of your applicion. Additional informion
Salary:
The salary range indiced in this announcement reflects the minimum locality pay up to maximum locality pay. The range adjusted for selected duty locion. Direct Deposit
  • Selectee is required to participe in the Federal Mediion and Conciliion Service direct deposit of pay program. Security Background
  • A Public Trust background is a requirement for this position.
Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. If you possess a security clearance, please indice the level and terminion de in your resume. The successful candide will undergo personnel vetting, which includes a background investigion and enrollment upon onboarding into " Continuous Vetting ." Enrollment in Continuous Vetting will result in automed record checks being conducted throughout one's employment with FMCS. The successful candide will also be enrolled in FBI's Rap Back program , which will allow FMCS to receive notificion from the FBI of criminal activities (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. Reasonable Accommodion (RA)
Requests:
If you believe you have a disability (i.e., physical or mental), covered by the Rehabilition Act of 1973 as amended th would interfere with completing the USA Hire Competency Based Assessments, you granted the opportunity to request a RA in your online applicion. Requests for RA for the USA Hire Competency Based Assessments and approprie supporting documention for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualificions of the position, after notificion of the adjudicion of your request, you will receive an email invition to complete the USA Hire Competency Based Assessments, based on your adjudicion decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodion for Online Assessments. Reasonable Accommodion Informion Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. You evalued based on how well you meet the qualificions listed in this vacancy announcement. Your qualificions evalued based on your applicion merials (e.g., resume, supporting documents), your responses on the applicion questionnaire, and your responses to all assessments required for this position. You assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Developing Others Employee Relions Flexibility Influencing/Negotiing Integrity/Honesty Interpersonal Skills Labor Relions Learning Reasoning Self-Management Stress Tolerance Teamwork Oversting your qualificions and/or experience in your applicion merials or applicion questionnaire may result in your removal from considerion. Cheing on an assessment may also result in your removal from considerion. To preview the Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12946036 . Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help Required documents to be submitted online: Resume clearly sting your experience reled to this position as described in the Duties and Qualificions sections
  • include specific des (MM/DD/YY
  • MM/DD/YY) so we can determine th you have the required amount of experience (if applicable).
Your experience description needs to be clear/specific (we may not make assumptions regarding your experience). Resume must not exceed 2 pages. If you do not submit a resume th is 2 pages or less, you ineligible for further considerion. Notificion(s) of Personnel Action (SF-50) th includes Position Title, Grade or Level, and Duty Stion.
NOTE:
Eligibility is based on your current position of record (if you are on a temporary promotion, the temporary promotion position is your position of record). Most recent completed annual performance appraisal ded within the last 18 months (if it is not ded within the last 18 months or you have not received a performance appraisal, you must upload a signed/ded explanion why). Your submitted performance appraisal must show the overall ring and manager/supervisor's signure th certifies the ring the time it was given. If your performance appraisal was conducted virtually, a supervisory email certifying your end-of-year review/ring was completed and de it occurred is acceptable documention in lieu of the supervisor's signure on the performance appraisal document; the overall ring must also be provided on either the email or performance appraisal document. Accomplishment Record
  • For each competency, applicants must provide a 300 word or less written narrive describing one example of competency-reled experience.
Each example should document the position title and des when the experience was obtained, detailed informion about the problem or situion, the specific actions taken by the applicant, and the results or outcomes achieved by those actions. The applicant will also provide the name and contact informion of an individual who can verify the provided informion. This document must be uploaded to the applicion under Accomplishment Record . An accomplishment record submitted outside the USA Staffing system will not be accepted. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the occupional questionnaire and submit the documention specified in the Required Documents section below. It is your responsibility to ensure your responses and approprie documention is entered, uploaded (i.e. resume) and submitted prior to the closing de. The complete applicion package must be submitted by 11:59PM (EDT) pm on 06/12/2026 to receive considerion. To begin, Click the Apply Online button. Answer the questions presented in the applicion and tach all required supporting documention. Click the Submit Applicion button prior to 11:59 PM (EDT) on the announcement closing de. After you submit your applicion, you notified th you are required to complete a USA Hire Assessment. The notificion provided in your applicion submission screen and via email. The notificion will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this applicion" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodion before beginning the assessments should you have a disability covered under the Rehabilition Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue ler, you can re-use your unique assessment link. Your responses to the USA Hire Assessments reused for one year from the de you complete an assessment. If future applicions you submit require completion of the same assessments, your responses automically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparion resources.
Note:
To upde a previously Saved or Incomplete applicion follow these instructions: Log into your USAJobs account Click on " Applicion Stus " button on the left-hand side of the page Click on the "Title " of the job you have applied to; it will take you back to the original page of th job announcement Click on the " Upde Applicion " button in the box on the right-hand side of the announcement; this will take you back to the last page of your applicion where you uploaded your previous documents Refer to the " Please Note" stement the top of the page and follow the instructions to upde your applicion Agency contact informion FMCS Office of Human Resources Phone (202) 606-5494 FMCSHR2@fmcs.gov Next steps You notified of your applicion stus through USAJOBS four points during the hiring process, as applicable. You can check the stus of your applicion by accessing the USAJOBS website http://usajobs.gov/ and clicking on "Track Your Online Applicion." By submitting your applicion, you are certifying the accuracy of the informion contained in your applicion. If you make a false stement in any part of your applicion, you may not be hired, you may be termined after you begin work, or you may be fined or jailed. After making a tentive job offer, we will conduct a suitability/security background investigion. You required to submit official documention before appointment. The agency will then verify the informion provided on your applicion (i.e., Accomplishment Record, Resume, SF-50/ Notificion of Personnel Action, and Writing Sample.). Top ranked applicants referred to the hiring office for further review and considerion. The hiring office may directly contact recommended candides for interview(s). When the selection is made, applicants sent a referral stus notificion and a final disposition notificion. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help Required documents to be submitted online: Resume clearly sting your experience reled to this position as described in the Duties and Qualificions sections
  • include specific des (MM/DD/YY
  • MM/DD/YY) so we can determine th you have the required amount of experience (if applicable).
Your experience description needs to be clear/specific (we may not make assumptions regarding your experience). Resume must not exceed 2 pages. If you do not submit a resume th is 2 pages or less, you ineligible for further considerion. Notificion(s) of Personnel Action (SF-50) th includes Position Title, Grade or Level, and Duty Stion.
NOTE:
Eligibility is based on your current position of record (if you are on a temporary promotion, the temporary promotion position is your position of record). Most recent completed annual performance appraisal ded within the last 18 months (if it is not ded within the last 18 months or you have not received a performance appraisal, you must upload a signed/ded explanion why). Your submitted performance appraisal must show the overall ring and manager/supervisor's signure th certifies the ring the time it was given. If your performance appraisal was conducted virtually, a supervisory email certifying your end-of-year review/ring was completed and de it occurred is acceptable documention in lieu of the supervisor's signure on the performance appraisal document; the overall ring must also be provided on either the email or performance appraisal document. Accomplishment Record
  • For each competency, applicants must provide a 300 word or less written narrive describing one example of competency-reled experience.
Each example should document the position title and des when the experience was obtained, detailed informion about the problem or situion, the specific actions taken by the applicant, and the results or outcomes achieved by those actions. The applicant will also provide the name and contact informion of an individual who can verify the provided informion. This document must be uploaded to the applicion under Accomplishment Record . An accomplishment record submitted outside the USA Staffing system will not be accepted. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the occupional questionnaire and submit the documention specified in the Required Documents section below. It is your responsibility to ensure your responses and approprie documention is entered, uploaded (i.e. resume) and submitted prior to the closing de. The complete applicion package must be submitted by 11:59PM (EDT) pm on 06/12/2026 to receive considerion. To begin, Click the Apply Online button. Answer the questions presented in the applicion and tach all required supporting documention. Click the Submit Applicion button prior to 11:59 PM (EDT) on the announcement closing de. After you submit your applicion, you notified th you are required to complete a USA Hire Assessment. The notificion provided in your applicion submission screen and via email. The notificion will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this applicion" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodion before beginning the assessments should you have a disability covered under the Rehabilition Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue ler, you can re-use your unique assessment link. Your responses to the USA Hire Assessments reused for one year from the de you complete an assessment. If future applicions you submit require completion of the same assessments, your responses automically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparion resources.
Note:
To upde a previously Saved or Incomplete applicion follow these instructions: Log into your USAJobs account Click on " Applicion Stus " button on the left-hand side of the page Click on the "Title " of the job you have applied to; it will take you back to the original page of th job announcement Click on the " Upde Applicion " button in the box on the right-hand side of the announcement; this will take you back to the last page of your applicion where you uploaded your previous documents Refer to the " Please Note" stement the top of the page and follow the instructions to upde your applicion Expand Hide how to apply Agency contact informion FMCS Office of Human Resources Phone (202) 606-5494 FMCSHR2@fmcs.gov Next steps You notified of your applicion stus through USAJOBS four points during the hiring process, as applicable. You can check the stus of your applicion by accessing the USAJOBS website http://usajobs.gov/ and clicking on "Track Your Online Applicion." By submitting your applicion, you are certifying the accuracy of the informion contained in your applicion. If you make a false stement in any part of your applicion, you may not be hired, you may be termined after you begin work, or you may be fined or jailed. After making a tentive job offer, we will conduct a suitability/security background investigion. You required to submit official documention before appointment. The agency will then verify the informion provided on your applicion (i.e., Accomplishment Record, Resume, SF-50/ Notificion of Personnel Action, and Writing Sample.). Top ranked applicants referred to the hiring office for further review and considerion. The hiring office may directly contact recommended candides for interview(s). When the selection is made, applicants sent a referral stus notificion and a final disposition notificion. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Additional locions Minneapolis, MN New York, NY Setle, WA Overview Help Accepting applicions Posted this month
  • Apply in 1 day Due by 11:59 p.
m. ET on June 12, 2026 Locion 4 vacancies in the following locions: Los Angeles, CA Oakland, CA Chicago, IL Boston, MA Minneapolis, MN New York, NY Setle, WA No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed Yes—You may qualify for relocion incentive in accordance with agency policy. Salary $125,776
  • $197,200 per year Pay scale & grade GS 14 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required 75% or less
  • You may be expected to travel for this position.
Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required Yes Some jobs require to identify conflicts of interests. Announcement number
IMP-12946036-26-AA
Control number 871713600