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Public Information Investigator Department of Industrial Relations

JC-530772

• Public Information Investigator
  

LABOR COMPLIANCE REPRESENTATIVE

$4,256.00

• $6,591.

00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date:

9/24/2026

Application Methods:

Electronic (Using your CalCareer Account) Job Description and Duties Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast-paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW. The Labor Commissioner's Office is comprised of exceptional individuals just like YOU, who contribute to our Agency's goals and success. We celebrate diversity and inclusion, and we are committed to providing guidance, encouragement, and support to our team members to enrich their work and our ability to combat wage theft and put earned wages into the pockets of California workers. Under the supervision of a Deputy Labor Commissioner Supervisor (Senior Deputy) or designee, the incumbent conducts intake consultation assessments with the public for various programs within the Labor Commissioner's Office (LCO). The incumbent's role is crucial in the initial stages of public engagement during the intake process to ensure a smooth transition for those seeking guidance and assistance on submitting claims, complaints, applications, and/or reports filed by the public. The incumbent will develop and prepare documented referrals to other units, educate the public on labor laws, and apply theories to assess violations on the liable employers in various claim and report processing.

Public Information Unit Overview:

The Public Information Unit (PIU) is the subject matter expert in various Labor Commissioner's Office (LCO) program areas to interview and provide dedicated consultation services to the public on the phone or in-person (walk-in assistance or appointments) at a local district office regarding newly filed claims, applications and/or reports of labor law violations. The Public Information Unit prepares and completes referrals and recommendations to the relevant program area to further process the claim, complaint, report or application filed. The Public Information Unit also coordinates and leads intake workshops or clinics. Must successfully pass the Bilingual Proficiency assessment.

Teamwork and Collaboration:

Promotes team cooperation and encourages participation. Capable of cross functionality and working well with others on a team to achieve personal goals, team goals, and organizational goals. Take responsibility for individual actions to achieve consistent results. This posting may be used to fill future vacancies in accordance with 2 CCR §249.3 To be considered for this Labor Compliance Representative job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?

ExamControlId=4735 You will find additional information about the job in the . Working Conditions This position is located at: 320 W Fourth Street; Los Angeles, CA 90013. The positions are in Los Angeles. High-volume, fast-paced office that handles wage claims and consistently interfaces with the public. May travel to assist other offices with conducting conferences. The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

LABOR COMPLIANCE REPRESENTATIVE

Additional Documents

Job Application Package Checklist Position Details

Job Code #:

JC-530772

Position #(s): 400-241-9483-XXX

Working Title:

Public Information Investigator

Classification:

LABOR COMPLIANCE REPRESENTATIVE

$4,256.00

• $4,837.00 A
  $4,392.00
• $5,233.00 B
  $5,266.00
• $6,591.

00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of

Positions:

2

Work Location:

Los Angeles County

Telework:

Hybrid

Job Type:

Permanent, Full Time Department Information The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers. Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date. Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions" section below and ensure the following: Clearly indicate the Job Code #, Position Number and the Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Examination/Employment Application STD Form 678. Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the "Explanations" section located on the first page of your State Examination/Employment Application STD Form 678.

Remove and do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.

Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Department Website:

https://www.dir.ca.gov/

Special Requirements

The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.

Utilize Spanish language proficiencies to communicate with monolingual parties, witnesses, stakeholders when Spanish is the primary language. If you are using education to meet one of the patterns of the minimum qualifications, please submit a copy of your degree or transcripts with your application package.

A Statement of Qualifications (SOQ) is required. As part of the required application packet, interested applicants must submit an SOQ with their application. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. SOQ must be typed and be no more than 1 page in length. Resumes and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ that do not include a response to the questions below will not receive further consideration and will be excluded from the hiring process. Please provide a response to the following

SOQ:

1) This is a bilingual position. Can you describe a time when you used your Spanish language skills to assist a member of the public? What was the specific situation, and what was the outcome of your assistance?

Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date:

9/24/2026