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Case Administrator
Job
Unisys
Remote
Full-Time
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Job Description
Case Administrator at Unisys Case Administrator at Unisys in Los Angeles, California Posted in about 21 hours ago.
Type:
full-timeJob Description:
Job Title:
Case Administrator (Sr.) Location, Los Angeles, CA -Hybrid Duration:
12+ Months Job Description- Manages assigned docket of cases, with responsibility to ensure that all case activities proceed timely and accurately. Utilizes the ODR Portal and internal docket management programs.
- Analyzes assigned cases for accuracy and completeness, and anticipates and resolves issues that may arise during the course of the case.
- Acts as liaison between parties and arbitrators to facilitate resolution of pre-hearing motions and requests.
- Ensures that motions for the panel are addressed in a timely manner and monitors case-related reports to ensure compliance with deadlines and expectations.
- Analyzes, summarizes and makes recommendations on administrative motions for decision by the Director, with limited assistance.
- Advises panel as to procedural matters and provides guidance on Client's arbitration rules and procedures, with limited assistance.
- Answers parties' pre- and post-award inquiries orally and in writing.
- Provides excellent customer service and responds to customer complaints orally and in writing.
- Attends hearings when necessary to observe arbitrators and fairness of the proceedings.
- Drafts and serves awards in a timely manner, disposing of all issues submitted for resolution with limited assistance.
- Closes cases by award in a timely manner and ensures that they are closed with financial accuracy.
- Evaluates arbitrator performance.
- Monitors post-award litigation.
- Initiates disciplinary referrals.
Education/Experience Requirements:
- Bachelor's degree and 4 years of related experience or equivalent combination of education and experience; JD strongly preferred.
- Expertise using a desktop computer with the full suite of electronic office applications and other office equipment.
- Strong knowledge of electronic docket management programs and web-based Portal systems a plus.
- Excellent customer service, interpersonal, and written and verbal communication skills required.
- Must be highly organized and able to perform multiple tasks efficiently and accurately, in a fast-paced environment and under tight time constraints.
- Must function effectively in a team environment and work with others to meet deadlines.
- Strong work ethic, positive attitude, and professional demeanor.
- Strong communication, time management, organizational and attention to detail skills.
- Candidate must demonstrate discretion and sound judgment, due to the confidential nature of the work.
- Strong leadership skills required.