JOB The purpose of this position is to ensure orderly conduct during court proceedings. This position performs bailiff duties, ensuring safety and decorum throughout the facility, escorting relevant parties to appropriate rooms and controlling access to secured areas.

EXAMPLE OF DUTIES SUPERVISORY RESPONSIBILITIES

This position does not supervise other employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES TIME SPENT

Checks in relevant parties and escorts them individually to court and hearing rooms. Opens and locks secured areas and facilities and sets up court room for operation. Ensures all jury members are present during jury trials. Ensures court staff, attorneys and defense are present in court and ready for judge's appearance. 45% Acts as liaison between judge, attorneys, courtroom staff and public in order to ensure safety and orderly conduct of court business; calls court to order and maintains appropriate decorum when court is in session. 40% Answers and transfers department telephone calls and provides assistance to court personnel, as assigned. Coordinates food orders during jury deliberations; performs clerical duties; ensures the Law Library is updated and maintained. 15% Performs other duties as assigned.

BUDGET RESPONSIBILITIES

This position has no responsibility over any types of budget.

PROJECT RESPONSIBILITIES

This position does not have project responsibilities.

ORAL COMMUNICATION DUTIES

This position explains County procedures or processes.

WRITTEN COMMUNICATION DUTIES

This position creates or edits documents, internal memos, emails and reports.

INTERACTIONS WITH THE GENERAL PUBLIC

Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person.

INTERACTIONS SPECIFICALLY WITH CUSTOMERS

Always (More than 85% in a year)

SUPPLEMENTAL INFORMATION KNOWLEDGE REQUIRED

Customer and personal service; English language and composition; law and government; court administration; public safety regulations; judicial principles and practices; court proceedings and processes; legal terminology and documentation; regulations governing court/legal activities; Arizona Statutes and court rules; Bailiff duties, responsibilities and protocol; court calendaring systems; Interpreter functions and standards; customer service standards and protocol.

SKILLS REQUIRED

Active listening; communicating diplomatically; customer service; persuading and influencing; problem solving; diversity awareness; time management and multi-tasking.

ABILITIES REQUIRED

Fully and quickly comprehend spoken words; detect embedded objects or information; multi-task; speak clearly and sensibly and follow orders.

PHYSICAL DEMANDS

Occasionally stands to perform public safety duties. Routinely sits to perform watchmen duties and to attend to other duties. May be required to lift work related materials or equipment up to 25 lbs.

WORK ENVIRONMENT

This position occasionally spends time in office environment; routinely spends time in courtrooms and courtroom lobby; regularly spends time in library.

SAFETY RISK EXPOSURE

Incumbents in this position may become exposed to individuals with high level of emotional distress; hostile plaintiffs and/or defendants; hostile family members or other parties to the plaintiff and defendants.

PROTECTIVE GEAR & SAFETY MANUALS

This position is required to constantly follow written safety procedures and manuals relevant to the division or department.

CONSEQUENCES OF ERROR

Potential errors can cause inconveniences to other employees, and/or delays in related work areas. Delays of services are possible.