Housing Monitor

Accepts and processes residents staying in shelter overnight; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that shelter is maintained in a neat and proper order.

KEY RESPONSIBILITIES

Checks residents into the shelter; prepares and monitors residents and maintains resident records. Monitors the activities of the shelter residents ensuring safety and compliance with shelter rules; check the security and make periodic rounds of the entire facility. Answers telephone and responds to questions reqarding the shelter operations. Prepares, cooks and serves food in a presentable manner. Cleans and maintains the appearance of kitchen and dining facilities. Distributes towels, linens, etc., secures and distributes resident medications as required.

EDUCATION AND EXPERIENCE

High school diploma or G.E.D. and one year experience performing security work or working in a social service environment, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

LICENSES AND CERTIFICATIONS

None.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of general office procedures and practices. Ability ot communicate effectively with residents in order to lead and motivate behavior. Ability to work with the public encompassing all types of behaviors. Ability to work independently and with limited supervision while enforcing established policies and procedures.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS

Ability to meet attendance requirements. Ability to read, write and coummunicate the English language. Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper procedures. Ability to perform conbinations of sitting, standing and walking on a frequent change basis. Distance of travel is usually within the same building. Working requires performance of duties in social services environment where exposure to communicalbe and infectious diseases are possible.

EQUAL OPPORTUNITY EMPLOYER

VETERANS/ DISABLED