Domestic Violence Advocate

Domestic Violence Advocate Salary $37,373.44 - $48,603.36 Annually Location CP35-Police Special Victims Unit C Job Type Full Time Job Number 04331 Department Police Department Opening Date 05/21/2026 Closing Date 6/4/2026 11:59 PM Eastern Description Benefits Questions Position Purpose/Summary Responsible for providing services to victims of domestic violence and sexual assault. Utilizes resources that may apply to the victim's immediate needs, either through collaboration with other agencies, law enforcement, the judicial system and/or shelter. Work is performed under the supervision of a Lieutenant. No supervision is exercised over other employees. The hours for this position are 4:00pm-12:00am Essential Functions Gives crisis counseling, information and referrals, and safety planning to victims of domestic violence. Assists police officers who are first responders on the street and in need of assistance finding shelter and contacting Department of Social Services ("DSS") hotline. Assists in obtaining emergency restraining orders for victims. Escorts victims to court and various welfare agencies. Administers relevant court paperwork. Meets victims at the hospital to speak with victims or family members of victims. Performs other related duties as required. Knowledge, Skills, and Abilities Strong knowledge of the criminal justice and victim services arenas. Ability to provide information and contacts with and about local and area resources for referral. Knowledge of MA general laws 209A and its function. Ability to work with diverse ethnic, cultural and linguistic communities. Strong crisis counseling skills. Ability to multi-task, and to make informed decisions related to victims' positions. Strong written and verbal skills. Ability to make calls and speak to judges, officials in other jurisdictions, as well as communicating information and answering questions asked by individuals and families. Education and Experience High school diploma or equivalent. Three or more years of related experience working with domestic violence issues.

NOTICE:

The following benefits are contingent upon hours worked and bargaining vs. non-bargaining agreements. Medical/Dental/ Vision 75% City Subsidized All health insurance plans include Dental and Vision Retirement Available to employees working 20+ hours per week Paid Vacation Earned vacation time can be taken after 6 months of service. Earned time is accrued. Paid Holidays All City employees receive 11 paid holidays per year. Paid Sick Time Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service. Supplemental Long Term and Short disability coverage is available to employees at the employee cost. Paid Personal Days Use up to 3 of your accrued sick days as Personal days. Personal days cannot be rolled over into the next calendar year. Family Medical Leave Act (FMLA) A means for eligible employees to balance work and family responsibilities by taking unpaid leave for authorized reasons. Training On the job and instructor led courses available Employee Assistance Program Free, confidential and personal assistance to employees and their families to resolve issues that affect their personal lives as well as job performance. Direct Deposit Easy, convenient, and free! 01 Do you have a high school diploma or equivalent? Yes No 02 Do you have three or more years of related experience working with domestic violence issues? Yes No 03 Are you a current City of Springfield resident? Yes No 04 The City of Springfield requires all employees to be residents. If you are not a current Springfield resident, are you willing to relocate? Yes No Required Question Employer City of Springfield Address 36 Court St Springfield, Massachusetts, 01103 Phone 413-787-6018 Website https://www.springfield-ma.gov