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Complaint Investigations Tech

Job

ManpowerGroup

Alameda, CA (In Person)

Full-Time

Posted 7 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 7/14/2026

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Job Description

  • Position Summary
  • : + Entry Level Lab Technician in the Complaint Investigations Lab + Newly graduated candidates or individuals with a strong technical background can apply.
  • The Technician will be responsible for:
  • + Unpacking boxes safely and sorting the returned products accordingly by product lines.
+ Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors. + The Technician will document complaint investigations in the Complaint Handling System. + The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation. + Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.