H-008311-2026

Customer Exper Specialist

Firearms, Must be at least 21 years old United States
Virginia
Fort Lee Regular Part Time Job Description Creates an exceptional shopping experience by demonstrating specialty product knowledge, assessing customers' needs by actively listening, and providing solutions to maximize customer satisfaction and loyalty.

Facility Name

LEE MAIN STORE

Job Grade 2 Job Tier 1 Career Area Retail Operations Supervisor No Job Qualifications Completion of high school or the equivalent. Retail experience. Demonstrated willingness and potential for additional responsibility. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Additional Qualifications/Requirements

FOR THIS FIREARMS POSITION THE CANDIDATE MUST BE AT LEAST 21 YEARS OLD TO BE CONSIDERED FOR THIS POSITION. ALL APPLICANTS TENTATIVELY SELECTED FOR THIS POSITION WILL BE REQUIRED TO SUBMIT TO A URINALYSIS TO SCREEN FOR ILLEGAL DRUG USE

(INCLUDING

MARIJUANA

)

PRIOR TO APPOINTMENT AS WELL AS RANDOM DRUG SCREENING. MUST ALSO BE ABLE TO PASS A NATIONAL AGENCY BACKGROUND INVESTIGATION

(NACI). As a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. You will support a strong commitment to world class customer service and ensure an extraordinary shopping experience for our customers. You'll know which products will meet customer's needs and stay up to date on product knowledge. You will organize and maintain firearms in all locations within the store to include the Firearms Counter and Firearms Vault. You will ensure that 4473 forms are completed thoroughly and accurately as well receive incoming firearms using logbooks and electronic systems. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. Job Qualifications Previous experience with Inventory Control procedures preferred Prior knowledge and experience with firearms preferred Understanding of ATF laws and regulations Able to learn and adapt to current technology needs Able to think quickly on the spot to answer customer questions Able to take initiative Able to share brand knowledge

Additional Qualifications/Requirements:

Excellent attention to detail Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Excellent communication skills Basic computer skills 12 months Retail experience preferred Salary Minimum $17.25 Salary Maximum $17.25 Number of Positions Remaining 1 Job Expires 23-Aug-2026","accountId","27947581","https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&jobid=3385221&partnerid=25212&siteid=5164","location",{"_446":447,"_448":449},"createdAt","2026-08-20T15:49:17.381097458Z","2026-08-20T12:56:18.264Z","2026-08-19T00:00:00Z","2026-09-20T00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[410,411,412,413,414,415,416,417,418,419,420],"requiredEducation","na",35880,"isEmailRequired","isPhoneRequired","titleSearch","Firearms 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