Document Processing Supervisor

Document Processing Supervisor

LACERA - 3.7

Pasadena, CA Job Details 8 hours ago Qualifications Mid-level Team management Task prioritization Decision making Quality control Training Document management systems Delegation Full Job Description LACERA is now accepting applications for the position of Document Processing Supervisor. Positions allocable to this classification, under the supervision of a Supervising Administrative Assistant II, are assigned to LACERA's Document Processing Center. This is the full supervisory-level classification in the Document Processing series that exercises independent judgment on diverse and specialized document processing, scanning, and indexing functions with accountability and ongoing decision-making responsibilities associated with the work. Document Processing Supervisors plan, delegate, oversee, organize, prioritize, supervise, train, and evaluate the work of staff engaged in the processing, scanning, indexing, and mailing of member documents and business records to ensure accuracy, timeliness, and quality of all documents received. Work requires a thorough knowledge of document management systems, document capture software, document entry processes, document codes, related equipment, standards, procedures, and quality control. Incumbents must exercise initiative and independent judgment within defined LACERA and Document Processing Center policies and procedures. Incumbents must have a knowledge of the principles of supervision, supervisory policies, and practices, and be proficient in prioritizing a high volume of requests to complete work within time standards.