Position Details Pay:

$22-$26 per hour

Schedule:

Full-Time, Monday-Friday, 8:30 AM-5:00

PM Location:

In-person Essential Functions Primary Function:

Review, qualify, and accept standard written orders and medical records to authorize the release of durable medical equipment and supply orders Ensure all documentation meets federal, state, payer, and regulatory compliance requirements prior to order processing Review each file to confirm all required documentation is complete and compliant, including medical records, insurance information, prescriptions, Letters of Medical Necessity (LMN), and Face-to-Face documentation Ensure all orders are revenue-qualified and result in clean, accurate claims Accurately log, track, and maintain documentation to meet payer qualification standards Complete timely follow-up on documentation-related work queues, including authorizations, missing documents, and order processing Communicate with insurance providers to verify eligibility and coverage, documenting all interactions accurately Collaborate with internal departments to ensure smooth documentation and order fulfillment workflows Resolve customer questions, concerns, and documentation-related issues by identifying problems and coordinating solutions Our Mission is to Enrich Lives with respect, integrity, compassion and excellence!

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Benefits include but are not limited to: health dental vision 401K plus match incentive program life insurance paid time off paid holidays long-term disability short-term disability free parking volunteer pay green initiatives We are on the Green Line! We are an equal opportunity employer and value diversity at our company. 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