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QA Documentation Specialist

Job

Synergy Labs

Hildebran, NC (In Person)

Full-Time

Posted 3 weeks ago (Updated 3 days ago) • Actively hiring

Expires 6/19/2026

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Job Description

QA DOCUMENTATION SPECIALIST
SynergyLabs, Inc. is an industry leading manufacturer of animal care products produced in our state-of-the-art facility in Hildebran, North Carolina. We distribute our bestselling brands across pet specialty, mass, food and drug, farm and feed, and digital channels with a global footprint that includes 62 countries and counting. Our merchandise lines include grooming aids, stain & odor products, flea & tick controls, and nutritional supplements. For the third year in a row, we have been nationally certified as "A Great Place To Work." In addition to a rich traditional benefit package, we offer a fun work environment! Our break area includes arcade games, foosball, and cornhole. We have monthly employee lunches, Monthly Core Six winners with over $6,000 per quarter in, community involvement opportunities, snack days, free Yeti coffee mugs and Tervis tumblers, tuition reimbursement, fully paid maternity leave and 10 days paid paternity leave, milestone days off (marriage, new home, graduation, citizenship), and more! All in a newly renovated, bright, clean, and conditioned work environment. SynergyLabs is seeking to fill a position as a QA Document Specialist. The selected candidate will be an analytical person comfortable in establishing procedures with guidance; and will be adept at working independently.
Responsibilities:
Execute document control lifecycle process of all QMS documents, including availability of documentation, accuracy, distribution, and periodic review. Ensure all documentation is retained and discarded based on SOP timelines and/or customer requirements. Authoring and modifying Standard Operating Procedures (SOP), Forms, Food Safety Plan, and Food Safety Pre-requisites for all quality and manufacturing processes with input from process owners, as assigned. Issuance, distribution, and review of controlled logbooks for all departments. Conduct training for new and revised procedures with relevant departments. Issuance of controlled batch records and labels to manufacturing. Review paper-based and electronic batch records for completeness, accuracy, good documentation practices, and potential non-conformances. Prepare final product Certificate of Analysis for each lot number manufactured. Coordinate activities as needed to support execution of CAPAs. Assist in preparation and support tasks for customer audits and regulatory inspections. Perform internal quality assessments to verify compliance with GMPs and procedures. Collect data to support monthly, quarterly, and annual quality reports. Responsible for the implementation and commitment to Good Manufacturing Practices at all times. Other duties as assigned by Quality Management to support business needs
Qualifications:
Undergraduate degree (Food Science, Biology, Chemistry, Quality/Regulatory) . 1-2 years' experience in Quality, preferably in the pharmaceutical, cosmetic, or food science industry. Proficient technical writing skills required. Must be well organized and capable of managing time-related tasks. Working knowledge of FDA Regulations, Good Laboratory Practices and Good Manufacturing Practices.
Benefits:
401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid parental leave Paid time off Professional development assistance Tuition reimbursement Vision insurance
Work Location:
In person

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