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Water & Fire Restoration Crew Chief

Job

SERVPRO® of Plymouth/Wareham

Plymouth, MA (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/30/2026

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Job Description

Do you have a great attitude and enjoy helping people through a difficult situation? Are you motivated to learn new skills and have an opportunity to grow with a company? SERVPRO of Plymouth/Wareham is seeking an experienced Crew Chief to join our team. We are looking for someone who thrives in challenging situations, has strong communication and interpersonal skills, and focuses on complete customer satisfaction.
Crew Chief Responsibilities:
Customer satisfaction: monitor, communicate, and respond to customer needs and concerns Evaluate damage and create job scope of work to be performed Communicate clear expectations to Production Technicians and supervise their activities Perform production processes as scheduled and ensure quality control Identify and address safety hazards to ensure the safety of occupants and workers Manage job file documentation to ensure complete and accurate project details Manage and control costs of production projects Manage assets by protecting and using equipment and materials properly 24/7 Emergency response and mitigation for water and fire damage Adhere to SERVPRO's 1-4-8 response standard
Benefits:
Excellent starting pay Health and Dental Insurance Retirement Plan with Company Match Paid Vacation and Holidays Bonuses for emergency, on-call response Opportunity to advance
Qualifications:
Great customer service and communication skills 1+ years Crew Lead experience IICRC Water Restoration (WRT) Certification Valid driver's license, clean driving record, and reliable transportation High school diploma Basic math skills Ability to successfully complete a background check subject to applicable law This is your chance to join our nationally recognized company and help our customers make water and fire damage "Like It never Even Happened"! Please email your resume to Mike.
Job Type:
Full-time Pay:
From $23.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Professional development assistance Referral program Retirement plan
Work Location:
In person