Mobile Scanning Specialist (scan at cool locations )

Mobile Scanning Specialist (scan at cool locations ) Scottsdale, AZ Job Details Full-time 15 hours ago Qualifications Customer service Maintenance activity documentation Driver's License Full Job Description Bluetail believes in modernizing the business aviation community to maximize their aircraft value. That's why we created an intuitive, visual, cloud-based digital aircraft records software and combined it with exceptional, comprehensive scanning and on-boarding services. At the core, we believe in transparency, keeping business simple, laughing along the journey, and most importantly, delivering solutions that make customers say, "WOW"! Mobile Scanning Specialist (scan at cool locations )

Overview:

The Mobile Records Specialist is a remotely based full time position that is integral to the customer onboarding process. The MRS is an expert with aircraft records and understands the importance of proper identification and security of these documents. The MRS will travel to customer sites and using multiple scanning devices, digitize the customers aircraft maintenance logbooks and supporting documents. The MRS will review, organize and upload the digital files they have scanned to the Bluetail application. A professional demeanor and superb communication abilities are required to ensure a successful and exemplary customer experience.

What You'll Do:

Become proficient with the company mission, value proposition and all Bluetail applications. Efficiently and accurately, disassemble logbooks and other related binders, folders and envelopes, scan the images utilizing an appropriate scanning device and reassemble documents into original condition. Process digitized files using tools to organize, crop, enhance image quality and rename files. Often work under a tight timeline to complete each assigned project. Update and monitor project status in the project management tool and communicate daily status. Assist in the coordination of activities and communication between Bluetail internal support and customers. Other duties and projects as assigned by the leadership. What You'll Need Bachelor's degree or three (3) years' experience directly related to aircraft maintenance, quality assurance/control, maintenance planning or an equivalent combination of education and experience. Experience working with aircraft maintenance documents (logbooks, work orders, regulatory forms, etc.). Business aircraft records experience is a plus. Prior customer service background, preferably in an aviation environment. Experience working collaboratively with others to achieve organizational goals. Must be highly proficient in Microsoft, Google and Adobe applications. Must possess good analytical and problem-solving skills. Must possess excellent communication (verbal and written) and interpersonal skills. Experience with and comfortable working in remote customer locations. Able to work in demanding situations with changing priorities. Clean driving record and current state driver's license. Road Warrior mentality - Willingness to travel 75%-100%, often on short notice, to customer's facilities.

Certificates, Licenses, Registrations:

FAA A&P license is a plus.