DESCRIPTION HIRING RANGE

$18.77

• $23.

00 Hourly

FULL SALARY RANGE

$18.77

• $27.

22 Hourly

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

Make a Difference While Earning Your Degree! Are you currently enrolled in college or planning to attend soon? Join the City of Allen as a Part-Time Public Safety Officer (PSO) and gain hands-on experience in public safety while setting yourself up for future career success. Tuition Reimbursement Available! Eligible part-time PSOs can receive financial tuition assistance for up to 12 credit hours per semester (at Collin College rates). Reimbursement is contingent on successful course completion—helping you stay on track toward your degree with less financial burden. A Stepping Stone to a Career in Law Enforcement This position offers valuable, real-world experience that can serve as a pathway to becoming a Police Officer in the future. Join the City of Allen—a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play.

Our mission is simple:

"To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence." At the City of Allen, our employees bring the PRIDE values to life: People First

• Prioritizing others Respect
• Treating everyone with courtesy and dignity Integrity
• Serving with honesty and trust Deliver
• Following through and exceeding expectations Excel
• Driving innovation and continuous improvement We do Work that MATTERS!

Join a team that serves our community and makes a real impact every day. Learn more about the City of Allen at allentx.gov . The purpose of this position is to serve the citizens of the City and visitors to the Police Department. This is accomplished by completing station duties, greeting the public, answering and directing telephone calls, documenting calls for service via the telephone or walk-in complaints, and assisting Police Officers with low priority calls. Other duties include obtaining facts and reporting facts effectively in a written report in order to allow for follow-up investigation or clearance to be made in the case.

ESSENTIAL JOB FUNCTIONS

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Greets and directs the public, keeps a log of and disseminates proper identification badges for visitors to the department, receive and process mail and packages, manage fingerprint requests, answer phones and direct telephone requests, requests police officers or detention officers when necessary. Documents calls for service via the telephone or walk-in complaints by obtaining pertinent facts and determining appropriate response. Writes and inputs reports into the department's computer system to allow for follow-up investigation or clearance to made in the case. Makes

NCIC/TCIC

inquiries as they apply to the specific report. Informs complainants that an official offense/incident report has been filed, gives complainants service numbers, and explains the departmental complaint process. Photographs and registers sex offenders. Participates in the crime scene reporting process by taking photographs, dusting for fingerprints, logging physical evidence and completing evidence reports. Uses the Penal Code in assisting Police Officers with traffic control, responding to low priority (level 3 &4) calls and performing security patrols. Uses interview techniques when interacting with citizens regarding various elements of the law (property, white-collar crime, drug crimes, etc.). Enhances public safety and supports police operations by performing fieldwork in all weather conditions. Operates under the City of Allen's core values of People First, Respect, Integrity, Deliver and Excel.

JOB REQUIREMENTS

Education & Experience Work requires broad knowledge in a general professional or technical field. Education and experience that provide the necessary knowledge and skills may also be considered, but a typical way to qualify is by obtaining: a High School diploma or equivalent with no prior relevant work experience. Certification and Other Requirements Valid Texas Class C Driver's License. Schedule Front desk hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. Candidates must be available to work shifts within this time frame, with a maximum of 19 hours per week. Physical Demands / Work Environment Ability to work outdoors in various weather conditions. Periods of standing and walking relevant to traffic control, assisting motorists, and crime prevention patrols. Additional work within an office environment. Medium

• Exerting up to 50 lbs.

occasionally.

SUPPLEMENTAL INFORMATION

This job description does not constitute an employment agreement between the City of Allen and the employee and may be revised by the employer as needed. The City of Allen is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, national origin, sex, religion, age, disability, genetic information, or military status in employment or in the provision of services. The City of Allen participates in the federal e-Verify program to confirm the employment eligibility of all new hires. All applicants must be legally authorized to work in the United States. Since this part-time position generally works less than 20 hours per week, this role doesn't come with traditional benefits like health, retirement, or accrued time off, but it offers plenty of opportunities for growth, experience, and making a real impact in your community! This is your chance to be part of Work that MATTERS! —apply today and start your exciting journey with us! All City employees also enjoy free access to recreation centers , including: Don Rodenbaugh Aquatics Center Ford Pool (Summer Only) Joe Farmer Recreation Center The Edge (Summer Only) Stephen G. Terrell Recreation Center Allen Senior Recreation Center (60+)