The Supportive Services For Veterans Families (SSVF) Associate Director will be responsible for coordinating and overseeing all activities and programming for the Supportive Services for Veteran Families. The Associate Director will directly supervise the SSVF program staff under the guidance of the Central PA Area Director. The Associate Director will assist in connecting the SSVF program with local and professional agencies and staff to help generate community partnerships, client referrals, and community resources. This position assists with ensuring that the SSVF program operates and delivers services according to program guidelines established by the U.S. Department of Veterans Affairs (VA), as well as VA grant requirements, VOAPA policies and procedures, and federal, state, and local regulations as they relate to the program. The Associate Director will assist in leading, managing and growing Volunteers of America of Pennsylvania's program portfolio in the Central PA Area as needed.

Responsibilities:

Maintain oversight of a single program (in this case, Central PA SSVF) by adhering to SSVF Guidelines and grant agreement. Maintain responsibility for and oversight of the SSVF Program. Directly supervise program staff by providing weekly or biweekly supervision. Provide staff with annual performance review. Ensure staff adhere to program Policies and Procedures, as well as SSVF Program Guidelines. Ensure staff attend all SSVF mandatory training and documenting training completed in their training log. Serve as Direct Supervisor to Program staff. Educate staff on internal and external policy changes impacting our organization. Conduct annual performance reviews for all program staff. In conjunction with Statewide Central PA Area Director, interview and hire program staff as needed. Maintain consistent meetings with Central PA Area Director. Program Related Responsibilities Serve and evaluate the health and viability of existing programs and make recommendations as necessary. Research and develop new programs and/or replicate existing programs. Work in conjunction with Development Team to supply information for grant proposals. Serve as a public speaker on behalf of any program under your purview. Clock in and out daily and ensure correct working hours are submitted to the Program Coordinator. Review and approve (if appropriate) program staff time clock punches after they approve their own time worked. Fiscal Responsibility Oversee SSVF budget creation and management processes Effectively hold others accountable to goals, budgets and expectations. Ability to analyze and understand financial and operational reports. Evaluate the program's monthly financials and ensure it is staying on budget; explain variances and address any issues. Submit annual budget proposals. Prepare budgets and projections necessary for grant proposals. Participate in the preparation and completion of internal and external audits. Programmatic Responsibility Provide oversight and direction of all SSVF programmatic processes Track and evaluate the number of program participants Develop strategies for ensuring the target goals for serving Veterans are met Oversee the accuracy and timeliness of the client data is inputted in HMIS and the repository system Provide monthly and timely updates to the SSVF Dashboard and VOAPA's scorecard and other reporting requirements as necessary Respond to all SSVF reporting requirements Public Liaison Serve as the Volunteers of America of Pennsylvania point of contact for SSVF. Develop and maintain key relationships with grantors, funders and decision makers in particular the SSVF Regional Coordinator and Lebanon VA Medical Center's HCHV program. Partner and collaborate with other SSVF providers. Develop and grow community partnerships aimed at meeting Veteran family needs. Participate in community events. Provide press release, social media, and website updates/ideas/information, as well as photos and quotes to the Director of Development and Communications. General Expectations Demonstrate personal and professional integrity. Skill in the operation of a personal computer for record keeping and report writing, and the capability to learn and become proficient in new programs. Skill in thought, attention to detail, timeliness in responding and accuracy. Ability to lead and adapt to change in processes, people and environments. Ability to communicate effectively across all levels of the agency in four key areas: speaking, writing, listening and message delivery. Ability to interact with a wide range of people. Ability to establish and maintain effective working relationships with colleagues, supervisors, regulatory agencies and the community. Ability to think critically and solve problems involving clients, personnel, finances, and emergency situations, etc. Promote Volunteers of America philosophy and mission through personal attitudes, actions and behaviors. Other duties as assigned.

ADA Essential Functions:

Regularly required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb stairs, talk, hear, and smell Must be able to withstand being outside in all weather conditions Regularly lift and move up to 25 lbs. Ability to identify and/or distinguish colors. Ability to observe an area that can be seen up and down or to the left and right while remain fixed on a given point.

Qualifications:

Minimum requirement is a Bachelor's Degree with 2 years direct Supportive Services for Veteran Families experience; Program development and management essential; Ability to work independently; Strong personal integrity; Adaptable and forward thinking. Must have a valid PA driver's license and good driving record. EEO of "Individuals with Disabilities" and "Veteran Status"/AA About Volunteers of America of Pennsylvania Volunteers of America of Pennsylvania's (VOAPA) ministry of service is to empower vulnerable communities, families, and individuals through support and resources that lead to health and stability. We use evidence-based, data-driven information to develop community-based, contextualized, holistic, and empowering interventions.

Our core values are:

Person-Centered; Empowering; Community-Based; Responsive. VOAPA has regional offices located in Northeast, Lehigh Valley, Central, and Southwest Pennsylvania Communities.