Bilingual Legal Intake Specialist
Apex Staffing, Inc.
Little Rock, AR (In Person)
$35,360 Salary, Full-Time
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Job Description
Bilingual Legal Intake Specialist Apex Staffing, Inc. - 4.4 Little Rock, AR Job Details $17 an hour 20 hours ago Benefits Paid holidays Paid time off Retirement plan Qualifications Spanish Legal office phone management Intake Direct client contact Filing Client file management English Mail distribution Legal document sorting and filing Microsoft Office Phone call screening Decision making Mail management Mail processing Typing Legal case management Faxing Legal client intake Customer interaction during outreach Conducting sales calls Entry level Office record organization Full Job Description Join one of Arkansas's leading personal injury firms as a Bilingual Legal Intake Specialist (Spanish/English) — the first point of contact for potential clients. If you thrive in a fast-paced, high-volume environment and love providing exceptional customer service, this is the role for you! Key Responsibilities Answer inbound calls for a multi-location practice Make outbound follow-up calls to potential clients Create and manage intake files; collect and record client information Open new cases in case management software Assist with administrative tasks: filing, faxing, sorting, and distributing mail Qualifications Prior inbound customer service experience/call center experience Strong problem-solving skills and sound judgment under pressure Proficient in MS Office; type at least 55 WPM Bilingual (Spanish/English) a plus! Schedule & Benefits Monday - Friday, 8:00 am - 5:00 pm Excellent benefits, PTO, holiday pay, retirement plan, and plenty of growth potential #IND