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Consilio Services

iManage Implementation Manager

Career Insights for Legal Support Specialist

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Based on Washington, D.C. (District of Columbia) data

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What they do

A Legal Support Specialist works for a law firm, government, or a company subject to litigation, such as an insurance company. May assist with inmate processing and porale coordination. May assist with preparing and prosecuting cases, as part of a legal team or under the direction of a litigation attorney. May collect evidence, reviews files and assist with other litigation work.

$66,212 / year median in Washington, D.C. (District of Columbia)

-2% projected decline

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Job Description

iManage Implementation Manager Consilio Services - 3.3 Washington, DC Job Details Full-time | Contract $80 - $100 a day 1 day ago Qualifications Non-technical user support Software deployment Enterprise software Software implementation Direct client contact Enterprise solutions implementation Training material drafting Enterprise software support User training (technical support) Customer inquiry handling iManage Instructor-led training (training delivery method) System deployment Change management support (employee development activity) Standard operating procedures (SOPs) Document control within legal industry Legal workflow optimization Cross-functional communication Legal department experience Standard operating procedures drafting Full Job Description Lawyers on Demand, Consilio is seeking an experienced iManage implementation professional to support an upcoming enterprise rollout for a corporate legal department. This resource will play a key role in ensuring a smooth transition to iManage, driving user adoption, minimizing disruption, and helping legal and IT teams successfully incorporate the platform into their day-to-day workflows. This is a full-time contract opportunity anticipated to last approximately four to six months, spanning pre-launch preparation through post-go-live stabilization. This role is on-site at the client's corporate headquarters in Arlington, Texas during the initial launch, with the potential for remote support or travel during subsequent regional and divisional rollouts. Estimated hourly pay rate is in the $80s to $100s, depending on experience.
Requirements:
Demonstrated experience supporting iManage implementations, rollouts, or enterprise adoption initiatives within a legal environment. Strong understanding of iManage workflows and the day-to-day needs of legal professionals using document management technology. Experience with legal technology adoption, change management, training, and user enablement. Ability to bridge the gap between technical software deployment and practical end-user workflows. Experience conducting hands-on training sessions, facilitating user adoption, and providing direct troubleshooting support. Ability to develop, refine, or customize training materials and standard operating procedures based on internal legal workflows. Strong communication and interpersonal skills with the ability to work effectively with legal, IT, and other stakeholders. Comfortable serving as a highly accessible point of contact for end-user questions, feedback, and workflow support throughout an implementation. Ability to work independently and proactively in a fast-moving implementation environment. Ability to work on-site in Arlington, Texas during the initial rollout, with flexibility for potential travel or remote support during subsequent phases. Available to support a four to six month contract engagement.
Day-to-Day Responsibilities:
Support pre-launch preparation and rollout execution for the organization's upcoming iManage implementation. Conduct training sessions to help legal personnel become comfortable and productive within the new platform. Establish and facilitate dedicated office hours where users can receive real-time assistance with workflows, questions, and troubleshooting. Serve as the primary resource for user inquiries and feedback throughout the transition. Assist users in translating existing document management practices into effective iManage workflows. Partner with legal and IT stakeholders to identify adoption challenges and address areas of user confusion or friction. Assist in refining training materials and developing standard operating procedures tailored to the organization's legal workflows. Support the initial rollout at corporate headquarters followed by structured expansion to regional and divisional legal teams. Help maintain productivity and minimize learning curves #IND