Administrative Specialist II - (Set-aside position)

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Administrative Specialist II Delaware Division of Disability Determination Services (DDS) New Castle, DE • Monday-Friday, 8:00 AM - 4:30 PM • $16.70/hour The Delaware Division of Disability Determination Services (DDS) is seeking an organized and detail-oriented Administrative Specialist II to provide essential office administrative support at its New Castle office. This position handles document processing, mail operations, and office systems support — keeping daily operations running smoothly and efficiently. This is a state set-aside position, and individuals with disabilities are strongly encouraged to apply. What You'll Do Remove paperwork and documents from office machines and process accordingly. Meter and process outgoing USPS mail; process and mail forms to claimants in accordance with policy and procedures. Scan documents and operate multiple system software platforms to support office workflow. Attend to office machines, including troubleshooting routine issues and ensuring equipment stays in working order. Complete all requests within one business day in accordance with established policy and procedures. Provide efficient, accurate work with the ability to meet deadlines and organizational goals. Manage time effectively to meet processing deadlines and prioritize daily tasks. Maintain attention to accuracy and detail in all aspects of work. Organize total workload so that all work receives timely attention according to priority. Assist with additional tasks across the office where support may be needed. What We're Looking For Strong attention to detail and accuracy in document handling and data processing. Ability to manage time effectively and meet daily, same-day processing deadlines. Comfortable operating standard office machines (scanners, mail meters, copiers) and learning multiple software systems. Strong organizational skills with the ability to prioritize a varied daily workload. Ability to work independently and follow established policies and procedures consistently. Reliable, punctual, and comfortable in a structured office environment. Prior administrative, clerical, or office support experience preferred. Why This Role This role offers steady, predictable weekday hours in a structured state office environment. Your accuracy and follow-through directly support timely service to claimants who depend on DDDS. As a state set-aside position, this opportunity is part of a program designed to support employment for individuals with disabilities — and we encourage qualified candidates of all backgrounds to apply. Location New Castle, DE Pay Rate $16.70 / hour Hours 37.5 hrs/week Schedule Mon-Fri, 8-4:30 This is a temporary assignment through Goodwill® Staffing Services. The selected candidate will be employed by Goodwill® Staffing Services and placed at the Delaware Division of Disability Determination Services (DDS). This is a state set-aside position; individuals with disabilities are encouraged to apply.