Mass Tort Case Specialist Farah & Farah - 3.3 Jacksonville, FL Job Details Full-time 9 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Customer communication Administrative experience Productivity software Full Job Description Farah & Farah is a client-focused personal injury law firm that has been serving communities throughout Florida and Georgia for over 40 years. We are dedicated to providing exceptional legal representation and compassionate client care. Our team operates with integrity, professionalism, and a deep commitment to justice for the injured. The Mass Tort Case Specialist serves as highly organized and detail-oriented Case Specialist to support the management of more than 2,900 active Mass Tort cases. The Case Specialist will have excellent communication and organizational skills, strong attention to detail, a proactive approach to client service, and the ability to work both independently and collaboratively in a fast-paced legal environment.

Key Responsibilities:

Initial Responsibilities:

Participate in the review and vetting of Mass Tort claims received by the department. Conduct initial outreach and communication with clients. Prepare required case documentation for Legal Assistants. Prepare, review, organize, and deliver case-related materials to co-counsel firms. Assemble and maintain case closure materials, including Red Folders.

Ongoing Responsibilities:

Respond promptly and professionally to all client communications. Ensure timely completion of assigned tasks and case updates. Maintain consistent and effective communication with co-counsel firms. Prepare, organize, and deliver regular reports to partnering firms. Maintain organized and accurate physical and electronic case files. Support department operations with additional administrative tasks and projects as needed.

Additional Responsibilities:

Conduct Bi-annual Mass Tort case inventories, including both physical and electronic audits.

Qualifications:

Prior experience in legal or administrative support. Exceptional attention to detail and organizational skills. Excellent verbal and written communication abilities. Strong commitment to client service and case accuracy. Ability to work effectively both independently and as part of a team. Proficiency with document management systems and Microsoft Office Suite. Ability to manage multiple priorities, complete tasks timely, and meet deadlines.

Benefits:

Competitive compensation Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Opportunities for advancement within a growing firm Supportive and collaborative team environment

Schedule:

Full-time, 8-hour shifts Monday to Friday Onsite in a professional office setting

Equal Opportunity Statement:

At Farah & Farah, we believe in creating an inclusive workplace where everyone feels valued. We are an equal opportunity employer and prohibit discrimination and harassment of any kind, ensuring a respectful environment for all.

E-Verify:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm your authorization to work in the U.S. If E-Verify cannot confirm your authorization, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to begin resolving the issue before any action can be taken against you, including termination of your employment. Employers may only use E-Verify once you have accepted a job offer and completed the I-9 Form.