Office Specialist

Position Title and Salary:

OFFICE SPECIALIST - NON IVD

Grade 13 /Step A (starting) $14.82 per hour Grade 13 /Step B (at six months) $15.16 per hour Grade 13/Step C (at one year) $16.32 per hour

Job Duties:

Responsible for handling child support cases assigned to the 18th Judicial District of Kansas for child support services, Non-IVD department. Duties include answering incoming phone calls, assisting walk in customers, issuing Income Withholding Orders, assessing cases for delinquency and follow through with appropriate action. Researching databases for employment and locate information of non-custodial parents. Processes daily mail and assists with other duties associated with the enforcement of child support. Providing excellent customer service to the public and colleagues is required. Adherence to Federal regulations, State law and local court policies is mandatory. Maintain strict confidentiality of all parties. Required Education, Experience and Qualities High school graduate or equivalent and two years' experience in office clerical work, preferably in a legal environment Experience working in a high volume environment Experience working with confidential information Ability to communicate professionally and effectively. Ability to type 35 wpm and skill in operation of personal computer Ability to maintain professional appearance and conduct Ability to follow written and oral instructions Ability to prioritize, multi-task and organize.

Additional Desired Qualifications:

Bilingual in English and Spanish both in writing and speaking Experience in legal environment preferred

THE KANAS JUDICIAL BRANCH DOES NOT DISCRIMINATE ON THE BASIS OF RACE, RELIGION, COLOR, SEX, AGE, NATIONAL ORIGIN OR DISABILITY. THE KANSAS JUDICIAL BRANCH IS AN EEO/AA EMPLOYER

Job Type:

Full-time Pay:

From $14.82 per hour

Benefits:

Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer service: 2 years (Required)

Work Location:

In person