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RH
Robert Half
Client Services Assistant/Legal Support Specialist
Career Insights for Legal Support Specialist
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Based on Massachusetts data
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What they do
A Legal Support Specialist works for a law firm, government, or a company subject to litigation, such as an insurance company. May assist with inmate processing and porale coordination. May assist with preparing and prosecuting cases, as part of a legal team or under the direction of a litigation attorney. May collect evidence, reviews files and assist with other litigation work.
$68,842 / year median in Massachusetts
+3% projected growth
Job Description
We are looking for an experienced and service-oriented individual to support front-of-house operations and administrative workflows in our office. This position plays a key role in creating a welcoming experience for clients and visitors while helping attorneys and business teams stay organized and prepared. The ideal candidate is comfortable balancing reception responsibilities with detailed administrative work in a fast-paced legal or business services environment.
Responsibilities:
- Welcome clients, guests, and visitors, maintain visitor records, and ensure the reception area operates efficiently throughout the day.
- Manage incoming telephone traffic by answering calls promptly, directing inquiries to the appropriate contacts, and handling communications with care.
- Coordinate room reservations and meeting arrangements, including scheduling conference spaces and organizing catering, technology, and required materials.
- Assign workspace or office accommodations for visiting personnel and confirm all arrangements are prepared before arrival.
- Provide administrative support through preparation of expense documentation, payment-related requests, and business intake or matter-related materials.
- Assist with calendar coordination and travel planning to support attorneys or internal stakeholders with changing schedules and priorities.
- Prepare, review, and assemble documents, mailings, and presentation binders while maintaining accurate electronic files and organized records.
- Monitor details closely across high-volume tasks, helping ensure written materials, logistics, and administrative processes are completed accurately and on time.