Lead Document Specialist

Lead Document Specialist Bernard Nickels & Associates

• 4.0 Cherry Hill, NJ Job Details Contract $20
• $22 an hour 9 hours ago Benefits Health insurance Dental insurance Vision insurance Qualifications Customer communication Interpersonal skills Filing Attention to detail Client services Legal case management

Full Job Description Status:

Contract Assignment Contract Duration:

open ended, could extend, could go perm

Role:

Legal Document Specialist Openings:

multiple

Start Date:

Monday, July 27

• Location:

  100% Onsite

• Cherry Hill, NJ Shift:

  Mon
• Fri, 9a to 5p (35 hours a week)

Pay Rate:

$22/hour

• Great entry level role in a law firm; recent grads are encourage to apply.
• Open ended contract assignment that could extend, or go perm.

Document Validation This role is a critical part of our Client Operations team, ensuring that retained clients' documentation is accurate, complete, and processed efficiently. Position Overview The Intake Specialist on the Document Validation team is responsible for managing client correspondence, verifying and uploading documents into case management systems, and ensuring compliance with firm standards. This is a highly detail-oriented position requiring accuracy, adaptability, and professionalism. Intake Specialists play a vital role in advancing cases through the pipeline while delivering empathetic and consistent client service. Core Responsibilities Collect, validate, and upload client documentation across case management platforms. Manage follow-up communications and shared inboxes. Review, process, and route physical and digital mail correspondence. Ensure accurate case file setup and transfer to appropriate systems. Collaborate seamlessly with Intake, Client Liaison, and Legal teams. Deliver high-quality customer service in a high-volume call center environment. Maintain data integrity through precise data entry in case management and CRM systems. Manage client expectations by explaining the claims process clearly. Support special projects as needed. Desired Candidate Profile Adaptable Positive and professional attitude Detail-oriented Quick learner with strong information retention Requirements Previous experience in client services, call center, or legal support preferred. Strong organizational and multitasking skills. Excellent verbal and written communication skills. High attention to detail and accuracy. Ability to work effectively in a high-volume, fast-paced environment. Proficiency with case management or CRM software is a plus.

Pay:

$20.00

• $22.

00 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Work Location:

In person