Banking Services Operations Associate IV - Legal Document - Subpoena

Overview:

Responds to subpoena requests or any other legal request for financial records. Participates in projects, training and miscellaneous team reporting.

Primary Responsibilities:

Analyze routine to complex legal requests to understand and determine scope of request and ensure necessary (Federal and State) requirements are met. Communicate and negotiate with serving attorney or agency to clarify documentation scope and required due date. Complete research and inquiries on several Bank systems with customer information to identify type of relationship and where relevant responsive information is held. Work with several internal departments to compile records and ensure a full understanding of the entire customer relationship and request so all needed documentation is produced. Respond to legal paper within designated timeframes by providing copies of requested Bank records along with affidavit of authenticity. Coordinate appearances with Legal and other Bank representatives needing to appear in court and provide testimony in response to subpoenas. Maintain records of all pertinent information related to the legal paper for audit purposes, following-up as needed to keep serving agency and internal departments informed of progress. Log all incoming mail when received for tracking and control purposes. Participate in departmental projects related to miscellaneous papers and subpoenas and complete other related assignments such as maintaining currency of procedures, training and completing reporting as assigned Process miscellaneous papers on an as needed basis. Provide guidance as needed to other associates as issues arise. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned.

Scope of Responsibilities:

Supervisory/Managerial Responsibilities:

Not Applicable Education and Experience Required:

High School diploma or equivalent (GED) and a minimum of 3 years' work experience Proficiency with personal computers as well as pertinent word processing, spreadsheet and email software Demonstrated written and verbal communication skills Familiarity with various notices and legal documents Previous research/investigation experience

Education and Experience Preferred:

Previous experience with pertinent Bank applications and systems Experience as a paralegal or legal assistant in a large law firm Proven organizational skills Proven prioritization skills Ability to exercise good judgment and sound discretion Ability to recognize time sensitive and urgent matters Proven ability to multi-task Proven ability to work under tight time constraints

Physical Requirements:

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Location Amherst, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people's lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank's traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values - integrity, ownership, collaboration, curiosity, and candor - drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T's Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice