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Safe and Secure Ambassador-PEMBROKE COMMONS
Job
Bath & Body Works, Inc.
Davie, FL (In Person)
Full-Time
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34
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Job Description
Job Description Help for Job Description. Opens a new window. Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. The role of the Bath & Body Works Safe and Secure Ambassador (SSA) is to protect people, brand, and property in their home store environment. The mission of a SSA is to assist the store team in preventing and minimizing risk of life safety and theft & fraud events through consistent communication, partnerships, and education at all levels. Responsibilities
- Support sales by engaging customers and associates at the front of the store with a strong command presence, a smile, and eye contact. Provide in-store support during life safety, emergency response, and safety incidents.
- Collaborate with RAPM (Regional Asset Protection Manager) to follow up on safety and security incidents.
- Problem-solve extreme store events using brand de-escalation tactics.
- Assist the store team with driving a strong physical security culture by educating and upholding all BBW policies and procedures.
- Educate and develop the store team regarding shortage and safety behaviors.
- Collect, document, and communicate asset protection (AP) trends, theft, and fraud intelligence with RAPM and store leadership team (SLT).
- Assist in, document, and communicate all merchandise recoveries using BBW tools.
- Assist with Shrink Protection Program (SPP) assessment follow up and execution on action plans.
- Submit appropriate documentation in the system for all organized retail crime (ORC) incidents following BBW AP policies and procedures.
- Work with law enforcement and RAPM to identify and resolve open cases.
- Assist the SLT with modeling working safely, while maintaining a clean store.
- Demonstrate a culture of ethical conduct, safety, and compliance.
- All other duties based on the business needs and direction of the store manager and/or RAPM.
- All store positions require constant physical activity, including standing, walking, reaching, and lifting.