Loss Prevention Team Member

Loss Prevention Team Member Top Toy - 3.8 New York, NY Job Details Part-time | Full-time $17 - $22 an hour 3 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Opportunities for advancement Flexible schedule Bereavement leave Life insurance Referral program Retirement plan Paid sick time Qualifications Computer operation Computer literacy High school diploma or GED Security Asset protection Loss prevention Full Job Description Who are we? TOP TOY is a retail brand specializing in collectible toys, blind boxes, and pop culture merchandise. The brand focuses on trendy, designer toys and aims to create a unique shopping experience for young consumers. TOP TOY is part of the MINISO Group, a global lifestyle retail company, and operates as its dedicated toy retail concept.

Job Summary:

To foster a safe, secure, and engaging environment for customers and associates by supporting efforts to prevent loss, reduce shrink, and maintain safety standards within Miniso USA stores, the Loss Prevention Team Member (LPTM) will focus on strong store presence, deterrence, operational compliance, and partnership with store leadership to uphold all company standards related to safety, security, and loss prevention.

Essential Job Functions:

Provide a visible deterrent to theft by actively monitoring the sales floor and store entrance/exit with a strong, customer-friendly presence. Assist with daily loss prevention operations, including audits, walkthroughs, and CCTV monitoring (where applicable). Monitor employee and customer activity to identify theft, policy violations, or safety concerns; escalate observations appropriately. Perform operational assessments and report hazards or concerns to store leadership. Conduct bag checks or package inspections at the employee entrance, where applicable. Support internal investigations and incident response by documenting and communicating facts in a timely and objective manner. Contribute to training and awareness efforts by reinforcing operational standards and company policy in partnership with store management. Execute regular floor walks ("figure 8s") to engage with the team and ensure adherence to operational and LP standards. Maintain working knowledge of Miniso retail policies, product placement, and store layout. Deliver friendly and professional customer service while supporting a safe shopping environment. Additional Qualifications Must be able to respond swiftly in emergency situations and support safety protocols. Basic computer proficiency to complete reports and document incidents Strong observational skills and the ability to remain focused in a high-energy retail environment. Excellent communication and interpersonal skills; able to interact with customers and staff at all levels. Ability to work independently while maintaining close alignment with store and LP leadership. Education & Experience High school diploma or equivalent required. 1-2 years of retail experience preferred, prior Loss Prevention or security experience a plus. Join a dynamic and fast-growing team where creativity and energy are valued. We offer competitive pay, clear career advancement opportunities, and a positive workplace culture. We are an equal opportunity employer committed to fair and inclusive hiring practices.

Pay:

$17.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid sick time Paid time off Parental leave Professional development assistance Referral program Retirement plan Vision insurance Application Question(s): What languages do you speak besides English? We're open to hire full-time and part-time positions, which category do you prefer?

Education:

High school or equivalent (Preferred)

Experience:

retail loss prevention : 1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to

Commute:

New York, NY 10036 (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person