Bilingual Paralegal (English/Spanish)

Job Overview We're looking for a strategic, detail-driven paralegal to own affirmative USCIS cases end-to-end — from client intake through filing — while leading a dedicated production team. You'll serve as primary case manager and team lead, partnering directly with Production Attorneys on strategy and ensuring every filing meets the highest standards of accuracy and compliance. Key Responsibilities Case Management & Strategy Serve as the primary case manager for humanitarian, family-based, and naturalization matters. Partner with Production Attorneys on case strategy and issue resolution. Handle complex, sensitive client conversations covering immigration history, risks, and next steps. Review & Quality Control Audit cases for SOP compliance before filing. Ensure all documentation is complete, accurate, and USCIS-compliant. Maintain firm-level quality standards across every filing. Team Leadership Lead, guide, and support a three-person production team. Assign and monitor tasks per documented workflows, provide ongoing feedback, and proactively rebalance workloads to hit deadlines. Deadlines & Filing Goals Maintain 100% adherence to USCIS filing and response deadlines. Meet weekly and monthly filing targets and identify bottlenecks before they impact case timelines. Required Qualifications 1+ years of paralegal experience in immigration law, with hands-on USCIS filing experience Familiarity with humanitarian, family-based, or naturalization cases Strong attention to detail and commitment to accuracy in high-volume environments Comfortable leading others and managing competing deadlines Experience with immigration case management software Note to

Recruiters and Third-Party Agencies:

We truly appreciate your interest and the work you do to support talent acquisition. However, at this time, we are not engaging with external recruiters or third-party agencies for this role. Thank you for respecting our process.

Equal Opportunity Employer Statement:

Rivas & Associates is an equal opportunity employer . We celebrate diversity and are committed to creating an inclusive environment for all employees.