Legal Assistant (Hybrid - Springfield, MA)

Legal Assistant (Hybrid - Springfield, MA) Springfield, MA Job Details Full-time $25.00 - $32.80 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Parental leave Vision insurance 401(k) matching Life insurance Paid sick time Qualifications Microsoft Word Vendor relationship building Microsoft Excel Filing Executive administrative support Mid-level Invoice processing High school diploma or GED Litigation Analysis skills Legal administrative experience Legal research Vendor relationship management Data entry Coupa Organizational skills SharePoint Associate's degree 2 years Communication skills Customer complaint resolution Full Job Description Description Our Story Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America , we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. What's in Store We are on the lookout for an experienced Legal Assistant to join our team. As the Legal Assistant, you will provide administrative assistance and support to in-house counsel and the Compliance Director in the Legal Department's daily functions. Key Responsibilities Acts as liaison between in-house counsel, claims personnel and outside counsel Reviews, verifies, logs and set legal bills in line for payment Entry of and monitoring of compliance invoices through point of approval in Coupa Maintains cumulative legal invoice tracking system Produces quarterly legal activity reports Coordinates and monitors timely response to insured Executive and Insurance Department complaints Acts as liaison between claims personnel, claims counsel, state insurance departments and client companies regarding responses to insured complaints Maintains complaint, subpoena and 1099 logs Maintains files regarding complaint and subpoena responses Produces under order of subpoena or valid authorization documents from various venues and tracks on the subpoena log Maintains and updates legal research files Maintains open and closed litigation files Tracks pending litigation Coordinates annual renewals of Law Department registrations Assists with data entry for regulatory data calls for clients (including MCAS) Assists with data entry for child support data match Assists with gathering documentation/data entry/officer signatures for TPA license renewals Maintains cumulative TPA licensure tracking system Maintains and updates cumulative compliance tracking system Performs various support tasks including, but not limited to filing, copying and word processing Develops and maintains effective relationships and communication with co-workers, management, clients, and vendors Support company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together Participates in special projects as needed and perform other related job functions as required This role is a full-time hybrid position located in Springfield, MA. Skills, knowledge & expertise High school diploma; Associate's degree preferred 2-3 years' administrative assistant experience Insurance industry experience and familiarity with legal proceedings preferrences Proficiency in Microsoft Word, Excel and Sharepoint. Proficiency in Coupa a plus Excellent oral and written communication and interpersonal skills Excellent cognitive ability, analytical skills, organization, and recall Ability to handle sensitive and confidential issues Solid Customer service skills Ability to handle multiple tasks Ability to work in a fast-paced environment Ability to work individually and as a team player Ability to adapt to changes in the work environment Equal Employment Opportunity & Legal Notices Benefits At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees.

Our comprehensive benefits package includes:

Medical, dental, and vision plans to support your health and that of your family A 401(k) plan with employer matching Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees Paid holidays Life insurance and short‑term and long‑term disability coverage Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location. Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements. Diversity and Inclusion Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Compensation Transparency:

The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices. Background Check & Fair Chance Compliance Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements. Massachusetts Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at About Davies We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.