Missouri S&T Parking and Transportation Services Business Support Functions:

Deliver exceptional customer service in person, via phone, and through electronic communications Process payments for Parking and Transportation Services Greet and assist visitors, route calls, and respond to general inquiries Track and reconcile payments for services Research and compile information for reports, presentations, and correspondence Manage HR Processes including posting positions, setting up interviews, and timekeeping Process requisitions, vouchers, and related financial documentation Communicate with vendors to obtain quotes, resolve issues, and manage orders Order necessary equipment and materials Accurately process payments and prepare bank deposits Assist in maintaining departmental website content, registration forms, and social media presence Perform other administrative duties as assigned

Parking and Transportation Services:

Use parking software to handle inquiries, issue permits, and process payments Support parking enforcement officers with field inquiries Provide customer service assistance in parking garages, including payment troubleshooting Assist with operations, including but not limited to, event and shuttle service logistics, scheduling, and dispatch. Compile monthly reports on shuttle usage Drive shuttle routes, as needed Assist with special projects, as assigned An Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary Proficient in excel, word, PeopleSoft, time management, and scheduling Required to get a Class E license The anticipated hiring range for this position has been established as $17.05-$18.50 hourly. Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements. Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade:

GGS 7

University Title:

BUSINESS SUPPORT SPECIALIST II

To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR. Applications will be accepted until this position is filled. Employment visa sponsorship is not available for this position. University Information Missouri S&T is one of the nation's leading research universities with over 100-degree programs in 39 disciplines. It was founded in 1870 as one of the first technological institutions west of the Mississippi River. Located about 100 miles west of St. Louis in the vibrant community of Rolla, Missouri S&T is an accessible, safe, and friendly campus surrounded by Ozarks' scenery. Missouri S&T offers undergraduate degrees in engineering, the sciences, liberal arts, humanities, and business, with M.S. and Ph.D. programs available in many of the science and engineering programs. With over 7,000 students and 300 faculty, Missouri S&T is big enough to accommodate a broad population, yet small enough for individuals to build high visibility and impactful careers. About Rolla Rolla, Missouri offers several great advantages that help individuals enjoy a high quality of life. Rolla is an ideal place for families, with its low cost of living, excellent schools, safe neighborhoods, and a range of recreational activities suitable for all ages. The Ozark Scenic Riverways and beautiful landscapes offers abundant opportunities for outdoor enthusiasts of every lifestyle. With its vibrant community, Rolla hosts multiple events, concerts, art exhibitions, and theater performances throughout the year. The university's Leach Theatre showcases nationally renowned performers for campus and community alike. Overall, living in Rolla offers a high quality of life with a supportive community, affordable living, beautiful natural surroundings, and numerous opportunities for personal and professional growth. This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at //www.umsystem.edu/departments-staff/human-resources/benefits-retirement Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer . 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