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Intake Officer
Career Insights for Probation Officer / Correctional Treatment Specialist
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Scorecard
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What they do
A Probation Officer or Correctional Treatment Specialist supervises criminal offenders who have been placed on probation as part of a court sentence. Meets with offenders and families, monitors activities, and checks to see that the terms of the probation are being followed. Arranges social services for the offender such as drug rehab or job training; writes reports and recommendations to the court.
$64,553 / year median in Pennsylvania
+4% projected growth
Job Description
Intake Officer Erie County Government - 2.9 Erie, PA Job Details Full-time $17.67 an hour 21 hours ago Qualifications Customer communication Full Job Description Department Domestic Relations Location Erie County Courthouse Status Full Time Starting Pay Rate $17.67 Hourly Hours Per Week 37.5 Exemption Status Non-Exempt Posting Date 07/09/2026 Closing Date 07/23/2026 Pay Grade EC09 Bargaining Unit ECAPE (COURT PROF) Posting Number 5799 Definition of Class Interviewing applicants in the Domestic Relations Section, in order for them to secure Support Orders for children and/or spouses. Duties & Responsibilities Conducts office interviews with clients and makes decisions on what complaints/petitions should be taken including but not limited to UIFSA or IFSA. Prepares complaints for support, petitions to amend complaints, petitions to set support and petitions to modify, suspend or terminate existing orders for support. Process withdrawals/dismissals if actions for support can no longer be processed. Obtains and updates pertinent information to enter and enforce support orders. Interacts professionally with Judges, other Court Offices locally and statewide and relevant inter-governmental agencies as may be required. Identifies data properly through PACSES electronic interfacing. In conjunction with the Locate Unit, establishes location of absent parents by use of all resources available. Prepares daily statistical reports. Assist with Genetic Testing and other duties when necessary. The above statements reflect the general details considered necessary to describe the principal functions of the job and shall not be considered as a detailed description of all the work requirements that may be inherent in the job. Knowledge, Skills, & Abilities Knowledge of the Pennsylvania Rules of Civil Procedures and departmental procedures as it pertains to the filing and receipt of petitions. Interact professionally with the public and clients with empathy and firmness. Working knowledge of computer interfacing including data entry and monitoring data. Defuse volatile situations and work effectively with people to aid them in adjusting to their specific requests. Ability to analyze, interpret and evaluate case records, both computerized and hard copy and take sound courses of action bases on departmental procedures. Good communication skills, especially when dealing with difficult situations or subject matters. Minimum Requirements Bachelor's Degree in Social Sciences or related field, OR 5 years of relevant experience in Domestic Relations within Pennsylvania. Preferred Qualifications Experience dealing with the public. Previous training in interviewing and gathering information while utilizing good communication skills (verbal & written). Conditions Of Employment