COMMUNITY BASED SERVICES SUPERVISOR

Additional $6.00/hr. Safety Incentive Pay Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department:

OCO Jail Diversion Services FTE:

1.00

Full Time Shift:

Days Position Summary:

Assist in the supervision and leadership to a select group of department staff. Plan, organize, and implement community based services for clients.

Clients served include:

Developmentally Disabled, AIDS, HIV Positive, Physically Disabled and Elderly. Ensures adherence to Hospital and Departmental Policies and Procedures. Patient care assignment may include; Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

Detailed responsibilities:

SUPERVISION

• Develop efficient organizational structure. Supervise employees and select, terminate, train, educate, correct deficiencies, perform appraisals, issue discipline, counsel, schedule work assignments; encourage staff teamwork and growth initiatives

SUPERVISION

• Oversee the work of other personnel by training, allocating and monitoring work
• SUPPORT
• Performs work of similar nature

CASE MANAGEMENT

• Oversee and assign clients case loads and staff hours to best suit clients and hospitals need

SUPERVISION

• Assist the program manager in selecting, training/orienting and assigning department staff

SUPERVISION

• Assist in developing standards of performance, performance evaluation; initiate or make recommendations for personnel actions

PERFORMANCE

• Develop standards of performance consistent with professional organization standards, evaluate performance, initiate personnel actions or make recommendations for personnel actions as appropriate

LEADERSHIP

• Provide leadership through identification of problems and opportunities for improvement, program planning, implementation, and evaluation
• SUPPORT
• Provide consultation to staff to determine client service needs; participate in internal planning, case review and quality assurance activities of the department

EVALUATE

• Reassess and evaluate staff effectiveness with clients on a periodic basis, monitor client changes and needs
• SUPPORT
• Mobilize resources to the benefit of client

COVERAGE

• Organize case coverage during absence of staff
• SUPPORT
• Assist staff in needs assessment/evaluation of clients medical and social needs and functional limitations; apply client needs assessment to determine eligibility for program services
• SUPPORT
• Provide required data for service accountability expenditures; prepare care summaries and special reports

POLICY & PROCEDURE

• Maintain established departmental policies and procedures, objectives, and quality assurance programs

RELATED WORK

• Perform related duties and responsibilities as required

DEVELOPMENT

• Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops

ADMINISTRATION

• Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures

OPERATIONS

• Oversee some facets of the daily operations of the organizational unit, ensuring compliance with University, State, and federal laws, policies, and regulations

COMMUNITY RELATIONS

• Represent the organization at various community and or/or business meetings; promote existing and new programs and/or policies

PATIENT SAFETY 1

• Follow patient safety-related policies, procedures and protocols

PATIENT SAFETY 2

• Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes

PATIENT SAFETY 3

• Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk

PATIENT SAFETY 4

• Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner

PATIENT SAFETY 5

• Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

COORDINATION

• Work with personnel from the various courts, including probation, parole, and judges, to assure clients meet their legal responsibilities Qualifications Related Education and Experience may be substituted for one another on a year for year basis.

Education:

Nonessential:

• Bachelor's Degree Education specialization:

Nonessential:

Related Discipline Experience:

Essential:

3 years directly related experience

Nonessential:

5 years directly related experience

Credentials:

Essential:

• CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
• Valid New Mexico Driver's License
• UNM Vehicle Operator's Permit w/in 60 days

Nonessential:

Certified Psychosocial Rehabilitation Practitioner Physical Conditions:

Sedentary Work:

Exerting up to 10 pounds of force occasionally (

Occasionally:

activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (

Frequently:

activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working conditions:

Essential:

• No or min hazard, physical risk, office environment
• May perform subordinate tasks in high census/vol
• Tuberculosis testing is completed upon hire and additionally as required
• Subject to random alcohol and substance testing

Department:

Behavioral and Mental Health