Requisition No:

878735

Agency:

Highway Safety and Motor Vehicle\n

Working Title:

HIGHWAY SAFETY SPECIALIST

(

WT:

MV COMPLIANCE EXAMINER

) - 76005324

Pay Plan:

Career Service\n

Position Number:

76005324

Salary:

$37,413.00

Annually Posting Closing Date:

07/18/2026 Total Compensation Estimator Tool\n

DIVISION OF MOTORIST SERVICES

\nBUREAU

OF DEALER SERVICES

\nMOTOR

VEHICLE FIELD OPERATIONS SOUTH

Career Service (CS) Opportunity
Open Competitive Advertisement
To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.

Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person:

Stephanie Vongchanta, (561)227-2249 The Organization\nThe Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. Our Benefits include Paid Parental Leave\nAnnual and Sick Leave Package\nNine Paid Holidays\nState Health and Life Insurance\nEducational Benefits\nContributory Retirement Plan To learn more about FLHSMV and why it's a great place to work, visit our website at: flhsmv.gov/careers. If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV! Duties and Responsibilities\nThis is a highly responsible position within the Bureau of Dealer Services. This position investigates consumer complaints filed against mobile home, recreational vehicle and motor vehicle dealers/dealerships and is responsible for preparing administrative cases. Additionally, this position conducts record inspections of franchised and independent motor vehicle, mobile home, and recreational dealers. Compliance Examiners assist existing and prospective dealers with the licensing process and inspects all initial dealer locations within an assigned territory. The incumbent enforces laws related to titles, registrations, and liens with Florida licensed dealers and verifies vehicle identification numbers. Knowledge, Skills, and Abilities Knowledge of automotive parts and repairs.\nSkill in using personal computers, including Microsoft Word and Excel.\nSkill in providing excellent customer service including working with varying customers in stressful situations while effectively and efficiently completing transactions in a tactful and courteous manner.\nSkill collecting and reviewing data.\nSkill in performing investigative work.\nAbility to understand, interpret, and apply rules, regulations, policies, and procedures.\nSkill in preparing accurate and complete written reports.\nSkill evaluating applications for licensure or permitting.\nSkill preparing correspondence.\nKnowledge of the Florida Real-Time Vehicle Information System (FRVIS).\nAbility to handle cash, make correct change and follow money handling procedures.\nSkill in recording information and maintaining tracking logs.\nAbility to operate a motor vehicle. Preferred Qualifications\nPreference will be given to candidates with the following: Professional work experience composing, drafting, or preparing written correspondence\nOne or more years of professional customer service experience including handing customer complaints inquiries and/or problem resolution\nProfessional work experience investigating and/or researching and compiling information\nMicrosoft Office (Word/Excel)\nFlorida Real Time Vehicle Information System (FRVIS)\nAutomotive industry including parts/repair\nAnalyzing information for accuracy and/or compliance\nWorking in a field related to law enforcement, regulatory program, and/or driver licenses/Tax Collector's office\nExperience providing consultative services (reviewing info and providing advice)\nTracking, recording and maintaining information or case logs\nConducting investigations or interviews\nInvestigative writing Job Related Requirements The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant's criminal and juvenile delinquency records, even those that have been sealed or expunged.\nThis position requires the incumbent to have and maintain a valid driver's license in good standing. This means there can be no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment. There can be no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.\nOut-of-town travel and occasional overtime may be required (including Saturday and Sunday).\nThis position works in both controlled indoor environments, as well as outdoors (exposed to weather and inside enclosed vehicles or equipment) and requires standing for extended periods of time, kneeling, crouching, stooping, crawling, bending, climbing and the ability to lift up to 20 pounds.\nIncumbents will be required to wear a division uniform. General Information The elements of the selection process may include a skill assessment and/or oral interview.\nApplicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI's Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.\nFLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.\nThe State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.\n

VETERANS' PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. 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