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Albany Public Library

Public Safety Specialist

Entry-Level JobVerifiedNo experience needed

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What they do

A Safety Specialist works with safety specialists to inspect and test workplace environments and equipment and develop workplace safety programs. May specialize in product and equipment safety, and work to identify and correct safety hazards before they affect a customer or end user.

$70,554 / year median in New York

+15% projected growth

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Job Description

Public Safety Specialist Albany Public Library
  • 4.
8 Albany, NY Job Details Full-time $17.23 an hour 4 hours ago Qualifications Crisis prevention Visitor query response Coordinating with emergency response agencies In-person customer service De-escalation techniques Conflict de-escalation High school diploma or GED Communication with emergency services
Full Job Description Classification:
Community Engagement Clerk Location:
Washington Avenue Branch Reports to:
Head of Public Safety Updated:
8/7/2026
EXTERNAL POSTING General Statement of Duties :
This position is responsible for ensuring a safe and enjoyable library environment. In general, this position responds to incidents of conflict in the library workplace and finds immediate solutions, including contacting appropriate authorities. Incumbent also acts as a community liaison and assists with various library programming. This position is under direct supervision of a librarian or other supervisory library staff member with leeway permitted for the exercise of independent judgment in carrying out the details of the work.
Typical Work Activities :
Communicates and enforces the library's Behavior Policy. Monitors library to ensure all patrons can enjoy a safe place to access materials and information. Support library staff when dealing with difficult patrons. Encourages patrons to exit buildings when not allowed in due to prescribed policy or banning. Mediates problem interactions between patrons or problem interactions between patrons and staff, and/or contacts the proper authorities. Serve as a positive role model for the library and community youth. Assists with programming to entertain, educate and engage library users of all ages. Assists with activities and events that support the personal, social, cultural and academic growth of young people. Other duties as assigned.
Required Knowledge, Skills and Abilities:
Possess strong interpersonal skills. Represent the library in a positive and friendly manner. Knowledge of the neighborhood and community. Ability to de-escalate and resolve conflict. Ability to engage with visitors of all ages. Ability to perform both independently and as a team member. Ability to understand and follow oral and written instructions. Demonstrate the ability to communicate emergencies to police and emergency personnel whenever required. Possesses and demonstrate emotional maturity. Demonstrates good judgement even in stressful situations. Physical condition commensurate with the demands of the position.
Minimum Qualifications:
  • Graduation from high school or possession of a high school equivalency diploma.
Work Schedule:
37.5 hours per week including weekends, afternoon, and evening hours. Monday
  • 10am-6pm Tuesday
  • 12am-8pm Wednesday
  • 10am-6pm Thursday
  • 12pm-8pm Friday 10am-6pm Starting pay: $17.
23/ hour Full-Time employees are offered a generous benefits package Deadline to apply: Friday, August 14, 2026 Interested applicants please send cover letter, resume and three references to: Human Resources Albany Public Library is an AA/EO institution and is strongly and actively committed to increasing diversity within its organization.