Donation Intake Specialist

Donation Intake Specialist Humane Society Of Summit County - 2.9 Akron, OH Job Details Part-time 1 day ago Qualifications Customer communication Full Job Description Help the animals of Summit County by becoming a team member at our thrift shop, Happy Tails, located at 1770 Merriman Rd, Akron, OH 44313. All proceeds from the shop go directly to fund the life-saving work done at the Humane Society of Summit County shelter located a couple minutes down the road. We are now accepting applications for a part-time (20-25 hours) Donation Intake Specialist at the Happy Tails Thrift Shop. The Donation Intake Specialist must be available Tuesdays, Wednesdays, Fridays, and Saturdays from 10AM to 3:30PM. If you are an efficient, courteous individual who has excellent customer service skills, we want you! The Donation Intake Specialist is responsible for assisting customers with unloading donations, evaluating donated items according to store guidelines, and sorting donations for processing. This is a customer-facing position that plays a key role in creating a positive donor experience while helping ensure the efficient operation of the thrift shop. Successful candidates will have a passion for working with antiques, vintage, retro, and collectible items and be comfortable working in a fast-paced environment. This position is physically demanding and is performed primarily outdoors in all weather conditions throughout the year.

Essential Functions:

Assist donors with unloading donations from their vehicles in the designated outdoor intake area. Welcome customers and field inquiries while always providing a high level of personalized customer service. Accept donations and express appreciation for donor contributions. Evaluate donated items according to established guidelines and respectfully decline items that cannot be accepted. Move donations for immediate processing, or sort to appropriate location (such as electronic testing area, sanitizing area, etc) Maintain a clean, safe, and organized donation intake area and workspace. Handle physical tasks such as lifting heaving items, standing for extended periods, and working outdoors in all weather conditions. Work effectively both independently and as part of a team in a fast-paced setting. Support the Thrift Shop team with other duties as needed to ensure efficient store operations. Performs other related duties of a comparable nature as assigned.