Shipping/Loading Dock Manager - Security

Shipping/Loading Dock Manager

• Security Northeast Security
• 3.4 Boston, MA Job Details Full-time $32.00
• $32.58 an hour 9 days ago Qualifications Management Staff training Security policy implementation Warehouse safety management Quality inspection Freight Escalation handling Tenants Full Job Description Shipping/Loading Dock Manager
• Security Northeast Security is looking for a Full Time Shipping Dock Manager Pay rate: $32.

58/hour MUST have previous Shipping /Loading Dock and/or Logistics experience! Parking is available at the location

Schedule:

Monday

• Friday
• 3pm to 11pm

Shipping Dock Manager Requirements:

Monitor all loading dock entry and exit points to ensure that only authorized individuals and vehicles are permitted access Enforce ARE and NES security policies, including badge requirements, sign-in procedures, and safety protocols. Conduct visual inspections of incoming packages, equipment, and materials as required. Maintain situational awareness of dock activity to prevent unauthorized access, tailgating, or unsafe conditions. Report suspicious behavior, unsecured doors, hazards, or unusual activity immediately to the Account Manager & RSOC. Coordinate scheduled and unscheduled deliveries according to building policies and loading dock calendar. Ensure dock bays, corridors, and freight pathways remain clear, safe, and unobstructed. Monitor freight elevator usage and enforce appropriate load-in/load-out procedures. Report all elevator malfunctions and open work orders for documentation purposes. Document all incidents, safety concerns, vendor issues, or violations in accordance with NES reporting protocols. Provide professional, courteous assistance to all tenants, vendors, and contractors. Communicate clearly and effectively while enforcing policies. Direct individuals to the proper locations while ensuring compliance with building procedures. Support special events, major deliveries, and tenant needs with a customer-focused attitude. Maintain accurate logs of deliveries, dock access, contractor sign-ins, and any unusual activity. Complete incident reports, supplemental reports, and after-action reviews as needed. Notify management immediately of escalated issues—such as repeated vendor violations, hazardous deliveries, or access control problems. Participate in ongoing training related to access control, emergency response, customer service, and NES/ARE post orders. Support training of newly assigned officers to the loading dock as directed by the Account Manager or Supervisor. Familiarity with CCURE, SV3, Angus Anywhere, ExacqVision, or other building systems preferred (training provided). Assume other duties as required by either

Client or Northeast Security, Inc Security Officer Skills:

Excellent customer service skills Minimum of 2 to 3 years of managerial experience Strong attention to detail Strong written and verbal communication skills Ability to show responsibility and friendliness towards clients and residents. Strong professionalism Ability to solve conflict/problem solve. Maintain the highest ethical and professional standards. Must be able to multi-task and self-manage in a dynamic environment. Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader. Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.