Job Description Help for Job Description. Opens a new window. At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

You will lead the entire Security Team through daily operation of the park on both Operating and Non-Operating hours to ensure a safe atmosphere for our employees and guests. This position will balance Security/Law Enforcement practices with that of Safety including Medical Response procedures, Fire Prevention, and Incident Management.

You will:

• Lead all Security team in daily operations and special events
• Provide a level of consistent supervisory coverage in rotation with the leadership team.
• Responsible for development and performance management of Security team and adherence to department safety initiatives.
• Develop and implement all security training programs.
• Ensure all uniformed security officers adhere to all park policies and procedures with safe keeping of guests, employees, animal collection and company assets.
• Review and evaluate daily security activities and ensure proper and timely documentation and retention of all related records and reports
• Document and disseminate critical information in a timely manner.
• Develop and maintain partnership and communication with all levels of outside law enforcement to include- local, federal, state law enforcement, judicial system and other security departments within the organization.
• Promote a safe environment for guests, ambassadors and company property.
• Respond to significant incidents that occur during the shift and provide guidance and leadership necessary to ensure the needs of guests and employees are met to the high standards of the organization including verbal and physical disputes, disorderly behavior, unauthorized entry, theft, lost children and lost articles.
• Consistently practices safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situations.
• Consistently demonstrates courteous and professional behavior in all work aspects with all team members and guests.
• Perform other duties as assigned.