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Job Title:

Security Operations Supervisor Location:

Miami-Dade Pay:

$20-22/hour

Schedule:

3pm-11pm or something similar with 1 weekend day off Job Summary We are seeking an experienced and professional Security Operations Supervisor to oversee security operations within the Miami-Dade. Working directly under the Director of Operations , this individual ensures field-level excellence by supervising personnel, maintaining site compliance, and providing logistical support. This role requires a "hands-on" leader who can transition seamlessly from training staff to troubleshooting equipment in a fast-paced environment. Responsibilities Reporting directly to the Director of Operations, the Road Supervisor is responsible for:

Field Inspections:

Conduct regular, unannounced site inspections to ensure security personnel are following protocols, maintaining uniform standards, and performing duties effectively.

Logistics & Equipment:

Handle the delivery of site equipment and supplies; troubleshoot hardware/software issues (CCTV, radios, tablets) to ensure zero downtime at client locations.

Staff Training & Development:

Familiarize new staff with site-specific post orders and conduct hands-on training for existing personnel to maintain high service standards.

Operational Support:

Assist in site coverage during emergencies or staffing gaps to ensure all posts remain secure.

Performance Management:

Execute and document coaching, counseling, and disciplinary actions for staff members in accordance with company policy.

Reporting:

Review and audit all timesheets, daily activity logs, and incident reports for precision and compliance. Provide comprehensive end-of-shift summaries to management and executive leadership detailing all operational actions, site visits, and incidents addressed.

Client Relations:

Interact with clients and residents professionally to address immediate concerns and maintain strong site-level relationships. Qualifications Florida Class D Security License (Required) Valid Driver's License with a clean driving record (Required) Willing to undergo and pass a background check and drug test. Minimum of 3 years of security supervision or leadership experience Flexibility for an on-call schedule as needed Strong technical aptitude for troubleshooting security equipment Excellent verbal and written communication skills Professional demeanor and strong attention to detail #IND3