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Security Shift Supervisor
Job
First Coast Security
Lebanon, IN (In Person)
Full-Time
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55
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Job Description
Security Shift Supervisor The Unarmed Security Officer Supervisor is responsible for overseeing daily security operations at an assigned site, ensuring contract compliance, staff performance, and client satisfaction. This role leads and supports security officers, manages scheduling and reporting, responds to escalated issues, and serves as the primary on-site liaison between First Coast Security, the client, and internal leadership. Supervise and lead on-site security personnel, setting expectations for professionalism, uniform compliance, and performance Ensure all post orders, company policies, and contract requirements are followed and clearly communicated to staff Coordinate staffing, scheduling, and coverage using eHub while minimizing unbilled overtime Respond to and manage escalated security incidents, emergencies, and employee concerns appropriately Provide coaching, training, and performance management to develop staff and maintain site readiness Maintain accurate reporting, documentation, and compliance records for the assigned site Serve as a proactive point of contact for the client and Account Manager to address needs, concerns, and overall site satisfaction