Security Agent - 2nd/3rd shift Hyatt Regency Wichita - 4.0 Wichita, KS Job Details Full-time $14 - $15 an hour 19 hours ago Qualifications Confidential information handling Microsoft Outlook Basic math De-escalation techniques Conflict de-escalation Complaint handling Emergency response in crisis intervention Incident response (Crisis management methodologies) Associate's degree Full Job Description Position Objectives The Security Agent will function as the first level public safety officer. The Security Agent is responsible for all outside work (patrol, walking property, locking doors, reporting issues) and inside work (answering phones, monitoring cameras, patrol, etc.). The Security Agent must be calm under pressure and thrive in emergency situations, including fire, medical, and facility or personal security concerns. Qualifications Minimum 1 years related experience BLS Certification Demonstrated experience with de-escalation and crisis management Valid Kansas Driver's License Demonstrated experience in exercising confidentiality and integrity Education & Skills Preferred ; Associates degree in Criminal Justice or other related field Required ; extensive experience using Microsoft Office Applications, Outlook, Internet, and other Microsoft Office products Required ; mathematical skills that require the ability to add, subtract, multiply and divide Required ; effective oral and written communication skills in order to interact with all employee levels and guests within the hotel Required ; Ability to multi task, prioritize and handle conflicting demands Required ; Flexible with the ability to adapt to a rapidly changing priorities and situations Required ; Sold under pressure, professional and able to maintain composure in handing complaints and other feedback Required ; Ability to meet deadlines without compromise