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Pine Street Inn
Overnight Shelter Counselor, Yawkey House
Career Insights for Surveillance Officer / Investigator
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Scorecard
Based on Massachusetts data
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What they do
A Surveillance Officer or Investigator uses surveillance tools and techniques to investigate a case for a private client. May follow an individual or watch a home or office site and use cameras, binoculars or GPS technology for surveillance
$57,247 / year median in Massachusetts
+1% projected growth
Job Description
Overnight Shelter Counselor, Yawkey House Boston, MA
- Yawkey House Job Type Full-time Description
SCHEDULE
40 hours, Sunday- Thursday 10:45pm-7:15am Essential position during weather or other emergencies. Pays $21.40
- $30.00 per hour DOE
- (Salary ranges provided are based on relevant experience and skill set) Plus $2.00 (shift differential pay) for every hour worked between 11:00pm
- 7:00am
LOCATION
363 Albany Street, Boston, MA; this role works 100% on site.SUMMARY OF THE POSITION
The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests' needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor. RequirementsQUALIFICATIONS
EDUCATION/TRAINING:
REQUIRED
High School diploma orGED PREFERRED
Valid MA driver's license in good standing Bilingual English/SpanishKNOWLEDGE/EXPERIENCE
REQUIRED:
Minimum of one (1) year of experience in the Human Services fieldPREFERRED
Administering Narcan and CPR in a work setting Knowledge in the areas of addiction, recovery, and mental illness Knowledge of issues pertaining to the homeless Knowledge of area resources Salary Description $21.40- $30.