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Penn Entertaiment

Surveillance Agent

Entry-Level JobVerifiedNo experience needed

Career Insights for Surveillance Officer / Investigator

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Based on Mississippi data

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What they do

A Surveillance Officer or Investigator uses surveillance tools and techniques to investigate a case for a private client. May follow an individual or watch a home or office site and use cameras, binoculars or GPS technology for surveillance

$45,399 / year median in Mississippi

-1% projected decline

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Job Description

Job Summary Introduction ... Overview We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities Adheres to established departmental and property policies and procedures regarding guest service standards. Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. Maintains surveillance watch of designated area and activities; records any irregular activity as required. Reports verbally and in writing any violations of Gaming Regulations or company policies and procedures as well as any safety considerations to the appropriate supervisor or manager. Reports and offers solutions for any area of vulnerability to loss from internal or external sources. Maintains thorough knowledge of and compliance with Gaming Regulations, company policies, and departmental procedures. Works on special projects and investigations as assigned by supervisor. Performs all other related and compatible duties as assigned. Maintains strict confidentiality in all company matters. Requirements High School Diploma or equivalent required. Background in video or electronics strongly preferred; prior casino and support service experience a plus. Must have excellent written and verbal communication skills; must be fluent and literate in English. Thorough knowledge of casino games and operations preferred. Thorough knowledge of casino cheating, scams, card counting, and player evaluations preferred. Ability to maintain a high level of confidentiality and professionalism. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. Highly organized and detail oriented. Vision correctable to 20/20 with normal color acuity. Job Description Introduction ... Overview We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities Adheres to established departmental and property policies and procedures regarding guest service standards. Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. Maintains surveillance watch of designated area and activities; records any irregular activity as required. Reports verbally and in writing any violations of Gaming Regulations or company policies and procedures as well as any safety considerations to the appropriate supervisor or manager. Reports and offers solutions for any area of vulnerability to loss from internal or external sources. Maintains thorough knowledge of and compliance with Gaming Regulations, company policies, and departmental procedures. Works on special projects and investigations as assigned by supervisor. Performs all other related and compatible duties as assigned. Maintains strict confidentiality in all company matters. Requirements High School Diploma or equivalent required. Background in video or electronics strongly preferred; prior casino and support service experience a plus. Must have excellent written and verbal communication skills; must be fluent and literate in English. Thorough knowledge of casino games and operations preferred. Thorough knowledge of casino cheating, scams, card counting, and player evaluations preferred. Ability to maintain a high level of confidentiality and professionalism. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. Highly organized and detail oriented. Vision correctable to 20/20 with normal color acuity.