Casino Compliance Representative 1 Pgcb Commonwealth of

PA - 3.6

Philadelphia, PA Job Details Full-time $56,541 a year 1 hour ago Benefits Paid parental leave Internal mobility program Health insurance Dental insurance Military leave Paid time off Paid military leave Parental leave Vision insurance Flexible schedule Retirement plan Paid sick time Qualifications Associate's degree in accounting Report preparation Internal controls Casino experience Mid-level Criminal Justice Associate's degree in criminal justice Venue customer assistance Casino compliance and regulation Gaming surveillance Incident report writing Case referral Associate's degree Legal compliance 2 years Accounting Full Job Description

THE POSITION

Do you want to be part of a dedicated team that values fairness, accuracy, and public service? Apply for this Casino Compliance Representative 1 position with the Pennsylvania Gaming Control Board. This role monitors licensed gaming operations to help us protect the interest of the public by ensuring the integrity of legalized gaming. Step into a role where every day offers new challenges and real opportunities to contribute to public trust.

DESCRIPTION OF WORK

This position monitors licensed gaming operations for compliance with laws, rules, procedures, and internal controls to ensure the integrity of legalized gaming. As a Casino Compliance Representative 1, you will perform the following duties:

Observe Operations:

Monitor activity of staff and patrons to verify compliance with rules, procedures, controls, and other requirements

Utilize Industry Systems:

Work with electronic and manual recording and information systems as well as casino gaming devices including slot machines

Analyze Information:

Review recordings, reports, and other documentation to identify issues that may require further action

Prepare Reports:

Write incident reports to communicate findings, potential violations, and recommendations for next steps when appropriate

Assist Patrons:

Respond to questions and help patrons with self-exclusion process as needed

Support Enforcement Actions:

Refer or recommend administrative, legal, or criminal actions to the appropriate offices or authorities

Work Schedule and Additional Information:

Full-time employment Shift work, 40 hours per week

Telework:

You will not have the option to telework in this position.

Salary:

Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $56,541 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS

Two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering; or Associate's Degree in a criminal justice, accounting or gaming related field; or An equivalent combination of experience and training.

Additional Requirements:

You must be able to perform essential job functions. Preferred Qualifications (not required): Two years of experience in incident report writing

Legal Requirements:

Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board. How to

Apply:

Your application must include a resume . If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.• Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.• Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box. Eligibility rules apply.