Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details
Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

TEXAS DEPARTMENT OF PUBLIC SAFETY DEPT 405

DPS - RSD - Licensing and Review Specialist - 0172

Career Insights for Surveillance Officer / Investigator

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Texas data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Surveillance Officer or Investigator uses surveillance tools and techniques to investigate a case for a private client. May follow an individual or watch a home or office site and use cameras, binoculars or GPS technology for surveillance

$46,786 / year median in Texas

+9% projected growth

Explore Career

Job Description

More Like This $3,630.00 Per Month Position range in Travis County $3,621.00
  • $6,763.00 Per Month DPS
  • RSD•Licensing and Review Specialist•0172 TEXAS
DEPARTMENT OF PUBLIC SAFETY DEPT 405
Occupation:
Compliance Officers
Location:
AUSTIN, TX
  • 78753
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift
Posted:
08/27/2026 Positions available: 3
Source:
WorkInTexas
Web Site:
WorkInTexas Onsite /
Remote:
Selection Required
Updated:
08/27/2026
Expires:
09/13/2026
Agency Job ID:
103794 Job #: 17062090 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Schedule Full Time Job Type Regular Duration Permanent Employment Shift Day Shift Help for . Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.
https:
//erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=103794&PostingSeq=1
PLEASE NOTE:
All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.
SUBMITTED THROUGH WORK IN TEXAS
Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://erphcmprd.cpa.texas.gov/psc/candidateportal/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?FOCUS=Applicant&GENERAL
DESCRIPTION
Performs complex (journey-level) licensing and permitting work in the Regulatory Services Division License and Registration Service. Work involves receiving and reviewing applications and supporting documentation for licenses, renewals, and modifications. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. The following Military Occupational Specialty codes are generally applicable to this position.
https:
//hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdfApplicants must fully complete the summary of experience to determine if minimum qualifications are met.
ESSENTIAL DUTIES / RESPONSIBILITIES
Obtains, performs, and verifies the entry of new and renewal license and/or registration, and the required technical data in computer applications, databases, and systems required to complete the licensing and/or registration process. Verifies applicant and licensee eligibility and compliance by reviewing criminal history for any alleged violations of laws, rules, and regulations for new, renewal, and current licensees or registrants issued for programs regulated by the Regulatory Services Division.

Receives and reviews applications, license information, and supporting documents provided by citizens to ensure completeness, accuracy, and compliance with the issuance of a license and/or registration. Communicates via telephone and written correspondence with the general public, agency staff, other law enforcement agencies and court staff in accordance with specific guidelines and established procedures of the regulated programs. Answers questions and explains licensing and registration procedures. Provides administrative and technical assistance related to license and registration requirements. May interpret or explain statutes, rules, regulations, policies and procedures related to program licenses or registrations.

Composes, revises, customizes, prints and mails form letters regarding inquiries concerning regulated programs and the processing of complaints, hearings, license revocations, suspensions, investigative findings, and related matters.

Reviews, evaluates, and tracks applications and responses in relation to program rules, regulations, policies, and procedures.

May assist with the development and training of employees as it relates to performing work procedures.

Administers testing to license and registration applicants.

Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.

Perform other duties as assigned. Qualifications
  • ExternalGENERAL QUALIFICATIONS and
REQUIREMENTS
Education
  • High School Diploma/equivalent required.
Completion of sixty (60) semester hours from an accredited college or university is preferred.

Experience
  • Minimum of three (3) years of progressively responsible work experience involving researching complex computer files or databases and communicating/interacting with the general public, other law enforcement entities, and individuals working in the courts and legal system.
Substitution Note:
Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.

Licensure and/or Certification
  • If driving is required, must possess a valid driver license from state of residence.
Regulatory Knowledge
  • Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Knowledge must stay current with changes to rules and statutes as they pertain to executing job duties in the assigned program(s).Technology
  • Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.
g. CAPPS, Point and CJIS) and be able to learn new software/systems.

Interpersonal Skills
  • Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.
Must demonstrate DPS¿ core values: Integrity, Excellence, Accountability, and Teamwork. Must also be able to work effectively in an open office environment with frequent interruptions and distractions, a moderate noise level and a high but fluctuating level of time/volume/accuracy pressures.

Organizational and Prioritization Skills
  • Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.
Research and Comprehension
  • Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.
Analytical Reasoning/Attention to Detai